Technology Operations Analyst
point72
Technology Operations Analyst
clarivate· 8001 Clarivate Analytics India Private Limited
About this role
About You – Experience, Education, Skills, and Accomplishments
- 3+ years of experience in Technology Operations, Infrastructure Support, or Monitoring
- Bachelor’s degree in Computer Science, IT, or related field
- Strong expertise in L1production support for enterprise applications
- Hands-on experience with monitoring/observability tools and alert optimization
- Understanding of Incident and Change Management (ITIL)
- Proficiency in Linux/Unix and windows systems
- Experience in handling critical incidents and improving monitoring
It Would Be Great If You Also
- Demonstrate responsibility in production environments
- Have experience in customer-facing or stakeholder communication roles
- Are proactive in identifying gaps and driving continuous improvements
- Possess strong analytical and problem-solving capabilities
- Have experience creating runbooks, SOPs, and knowledge documentation
- Are comfortable working in 24x7 shift-based environments
- Show interest in cloud technologies and DevOps practices
What Will You Be Doing in This Role
- Provide advanced L1 support and ensure system stability and availability
- Monitor applications/infrastructure and proactively respond to alerts
- Manage incidents, perform troubleshooting, and contribute to RCA activities
- Execute production changes including patching and maintenance.
- Collaborate with DevOps and engineering teams on deployments and improvements.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Frequently Asked Questions
Is the salary disclosed for the Technology Operations Analyst position at clarivate?
The salary for this Technology Operations Analyst role at clarivate is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technology Operations Analyst position at clarivate located?
This Technology Operations Analyst role at clarivate is based in IND - Bangalore (DRG). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technology Operations Analyst role at clarivate full-time or part-time?
This is listed as a Full time position. It is posted as a Technology Operations Analyst role in the 8001 Clarivate Analytics India Private Limited department at clarivate.
Which team or department does the Technology Operations Analyst at clarivate belong to?
This Technology Operations Analyst position is part of the 8001 Clarivate Analytics India Private Limited department at clarivate. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technology Operations Analyst position at clarivate?
Click the "Apply Now" button on this page. You will be redirected to clarivate's official application portal hosted on workday where you can submit your application directly.
Technology Operations Analyst
clarivate
You'll be redirected to clarivate's official application page on Workday.