Referral Coordinator
trustedresultstg· Administrative
About this role
Referral Coordinator (Therapy)
Referral intake & patient scheduling | Therapy | $18-24/ hr
Key responsibilities
- Receive and enter referrals from MedSender and other referral sources and enter into Atlas customized platform
- Triage and tag service type — therapy, med mgmt, psych testing
- Contact patients same day — confirm service interest and insurance
- Match patient to correct provider based on insurance, location, availability
- Schedule appointments for therapy and medication management
- Manage 3-attempt follow-up queue over 2 weeks for unreached patients
- Field inbound callbacks from Therarep queue same business day
- Discharge patients after 3 failed contact attempts and notify referring practitioner
Required qualifications
- Associate's or bachelor's degree in health sciences, psychology, or related field
- Clinical literacy — familiarity with mental health service types and terminology
- 1+ year experience in medical or behavioral health administrative role
- Strong phone communication and patient-facing skills
- HIPAA knowledge and compliance awareness
Preferred qualifications
- Experience as a Behavioral Health Technician (BHT) or medical scheduler
- Familiarity with MedSender, Square, or similar platforms
- Experience in multi-department or multi-location practice
- Bilingual a plus
Frequently Asked Questions
Is the salary disclosed for the Referral Coordinator position at trustedresultstg?
The salary for this Referral Coordinator role at trustedresultstg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Referral Coordinator job at trustedresultstg remote?
Yes, this Referral Coordinator position at trustedresultstg is remote, with team members based in Charleston, South Carolina, United States, Remote. You can work from home or anywhere in the supported regions.
Is the Referral Coordinator role at trustedresultstg full-time or part-time?
This is listed as a Full Time position. It is posted as a Referral Coordinator role in the Administrative department at trustedresultstg.
Which team or department does the Referral Coordinator at trustedresultstg belong to?
This Referral Coordinator position is part of the Administrative department at trustedresultstg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Referral Coordinator position at trustedresultstg?
Click the "Apply Now" button on this page. You will be redirected to trustedresultstg's official application portal hosted on bamboohr where you can submit your application directly.
When was the Referral Coordinator job at trustedresultstg posted?
This Referral Coordinator position at trustedresultstg was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Referral Coordinator
trustedresultstg
You'll be redirected to trustedresultstg's official application page on bamboohr.