LIMS Implementation Support Engineer (6-Month Temporary Contract)
Eurofins
Full time
Support Engineer - FreeWheel
comcast· Comcast International Holdings UK Limited
About this role
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
About You:
You will be working in a diverse, collaborative direct team that values good team players with strong interpersonal skills, enthusiasm, and a good sense of humour. The ideal candidate will be able to work comfortably with stakeholders throughout the organization and at all levels and therefore will have an adaptive communication style in order to work with clients possessing a variety of skill levels. The organization values the ability to quickly adapt and learn new technology.
Requirements:
The following are not requirements but would be advantageous:
Our team of energetic, creative thinkers is searching for its newest members. Great people who enjoy good work and impressive challenge.
About FreeWheel:
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
FreeWheel Global Support is the service delivery leader in the advertising management industry for premium video. Support Engineers help customers drive success in the new TV ecosystem. The team’s contribution is white glove service and our product is knowledgeable, empowered customers who champion the FreeWheel brand.Job Description
Excellent customer experience is delivered through problem solving, customer education and continuous service improvement in a changing and time-sensitive environment. The team supports premium video advertising delivery across TV, mobile, set top box, and web platforms for clients across the globe as part of a ‘follow-the-sun’ global support model. To do so, Support Engineers must communicate with clients possessing a variety of skill levels.
Support Engineers are thorough, deconstructing complex problems and building comprehensive solutions.
Using customer requirements, the team develops use cases for engineering improvements, contributes to product documentation, and continuously improves support processes to provide best-in-class service.
For the right candidate, this position will allow for tremendous growth and the opportunity to deliver enterprise-level customer value to industry leaders in the TV ecosystem. Some travel may be needed.
Support Engineers are thorough, deconstructing complex problems and building comprehensive solutions.
Using customer requirements, the team develops use cases for engineering improvements, contributes to product documentation, and continuously improves support processes to provide best-in-class service.
For the right candidate, this position will allow for tremendous growth and the opportunity to deliver enterprise-level customer value to industry leaders in the TV ecosystem. Some travel may be needed.
- Grow into a Subject Matter Expert in market-leading technologies
- Advocate for customer success throughout the organization
- Enable customers to succeed on the FreeWheel platform
About You:
You will be working in a diverse, collaborative direct team that values good team players with strong interpersonal skills, enthusiasm, and a good sense of humour. The ideal candidate will be able to work comfortably with stakeholders throughout the organization and at all levels and therefore will have an adaptive communication style in order to work with clients possessing a variety of skill levels. The organization values the ability to quickly adapt and learn new technology.
Requirements:
- A Bachelor’s Degree or equivalent expertise
- 1-2 years of experience in a client-facing environment is preferred
- Ability to prioritize work and manage deadlines effectively
- Proactive and self-driven, taking initiative to solve problems
The following are not requirements but would be advantageous:
- Demonstrable experience learning technical tools (such as SQL and Excel) to solve complex problems
- Knowledge of the premium video or video advertising industry
Our team of energetic, creative thinkers is searching for its newest members. Great people who enjoy good work and impressive challenge.
About FreeWheel:
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Frequently Asked Questions
Is the salary disclosed for the Support Engineer - FreeWheel position at comcast?
The salary for this Support Engineer - FreeWheel role at comcast is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Engineer - FreeWheel position at comcast located?
This Support Engineer - FreeWheel role at comcast is based in Great Britain - London, 1 St Giles High St. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Support Engineer - FreeWheel role at comcast full-time or part-time?
This is listed as a Full time position. It is posted as a Support Engineer - FreeWheel role in the Comcast International Holdings UK Limited department at comcast.
Which team or department does the Support Engineer - FreeWheel at comcast belong to?
This Support Engineer - FreeWheel position is part of the Comcast International Holdings UK Limited department at comcast. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Support Engineer - FreeWheel position at comcast?
Click the "Apply Now" button on this page. You will be redirected to comcast's official application portal hosted on workday where you can submit your application directly.
Support Engineer - FreeWheel
comcast
You'll be redirected to comcast's official application page on Workday.