Customer Service Representative (40 hours per week) #3443
ramchealth· Patient Financial Services
About this role
Join the Reedsburg Area Medical Center Team!
Our Patient Financial Services department in looking for a Customer Service Representative to join their team!
Schedule: Monday thru Friday!
Shift: 8:00 a.m. - 4:30 p.m.
Hours per week: 40 hours
Benefits: Yes, RAMC offers a competitive benefits package.
- Position Summary:
- The Customer Service Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence. He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.
- The Customer Service Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence. He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.
- Job Relationships:
- Reports to the Manager of Patient Financial Services through the Customer Service Lead; collaborates with other department employees, Providers, and all hospital departments, Physicians Group and Specialty Group Clinics.
- Reports to the Manager of Patient Financial Services through the Customer Service Lead; collaborates with other department employees, Providers, and all hospital departments, Physicians Group and Specialty Group Clinics.
- Education and Training Required:
- High school graduate or equivalent.
- High school graduate or equivalent.
- Experience:
- Previous medical collections/credit experience, desired or other relative experience considered.
- Previous medical collections/credit experience, desired or other relative experience considered.
- Special Knowledge, Skills and Abilities:
- Computer skills.
- Good verbal/written communication skills.
- Ability to greet employees/visitors in a courteous and respectful manner with positive interpersonal skills.
- Ability to work with minimum direct supervision.
- Physical Requirements:
- Physical Demands:
- Continuous sitting.
- Occasional standing.
- Frequent walking.
- Occasional lifting, pushing and/or pulling up to 10 pounds.
- Occasional bending, twisting, and reaching overhead.
- Sight:
- Continuously provide visual acuity with correction to read written and computer information.
- Cognition/Communication:
- Continuous clear speech and hearing skills to communicate with patients and coworkers.
- Continuous communication with patients, family members, and other staff using hearing skills, comprehensive speech, simple writing and simple reading skills.
- Environmental Conditions:
- Constant indoor, patient environment with occasional computer screen glare.
- Potential Hazards:
- OSHA Blood Borne/TB Classification Class II – Occupational exposure to blood and Other Potentially Infectious Materials (OPIMs) is not reasonably expected to occur in routine performance duties.
- Psychological, Situational, Functional Factors:
- Constant problem solving, analyzing and use of judgment in a high customer service area.
- Speed, consistency and accuracy of work duties imperative.
- Physical Demands:
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative (40 hours per week) #3443 position at ramchealth?
The salary for this Customer Service Representative (40 hours per week) #3443 role at ramchealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative (40 hours per week) #3443 position at ramchealth located?
This Customer Service Representative (40 hours per week) #3443 role at ramchealth is based in Reedsburg, Wisconsin, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative (40 hours per week) #3443 role at ramchealth full-time or part-time?
This is listed as a Benefits Eligible position. It is posted as a Customer Service Representative (40 hours per week) #3443 role in the Patient Financial Services department at ramchealth.
Which team or department does the Customer Service Representative (40 hours per week) #3443 at ramchealth belong to?
This Customer Service Representative (40 hours per week) #3443 position is part of the Patient Financial Services department at ramchealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative (40 hours per week) #3443 position at ramchealth?
Click the "Apply Now" button on this page. You will be redirected to ramchealth's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Service Representative (40 hours per week) #3443 job at ramchealth posted?
This Customer Service Representative (40 hours per week) #3443 position at ramchealth was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative (40 hours per week) #3443
ramchealth
You'll be redirected to ramchealth's official application page on bamboohr.