Service technician
Gunnebo Entrance Control
Full time
Service Technician
distributionnow· Odessa Pumps and Equipment, Inc.
About this role
At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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JOB RESPONSIBILITIES:• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
• Build positive relationship with customers
PREFERRED REQUIREMENTS:
• High School diploma and/or equivalent in work experience
• Excellent interpersonal skills, proficient in oral and written communications
• Assembly experience preferred
• Basic reading skills. Must be able to follow directions
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to perform work accurately and thoroughly
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Understanding of electrical process both of Ac and Dc
• Familiarity with and ability to navigate schematics
• Familiarity with the use of laptop computer for monitoring and programming Equipment a plus for consideration.
JOB DESCRIPTION:
A Field Service Technician, with knowledge of " screw type”, "reciprocating " air compressors, centrifugal pumps and rotating equipment, is a self-starter that will deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
Frequently Asked Questions
Is the salary disclosed for the Service Technician position at distributionnow?
The salary for this Service Technician role at distributionnow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Technician position at distributionnow located?
This Service Technician role at distributionnow is based in US NM Farmington 3900 Bloomfield. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Technician role at distributionnow full-time or part-time?
This is listed as a Full time position. It is posted as a Service Technician role in the Odessa Pumps and Equipment, Inc. department at distributionnow.
Which team or department does the Service Technician at distributionnow belong to?
This Service Technician position is part of the Odessa Pumps and Equipment, Inc. department at distributionnow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Technician position at distributionnow?
Click the "Apply Now" button on this page. You will be redirected to distributionnow's official application portal hosted on workday where you can submit your application directly.
Service Technician
distributionnow
You'll be redirected to distributionnow's official application page on Workday.