Product Manager
sugarcrm
Full Time💰 USD 110K–150K
Digital Product Manager III _ Customer Experience
doterra· doTERRA International LLC
About this role
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
The Digital Product Manager III is responsible for driving the vision, strategy, roadmap, and execution of key digital products that support doTERRA's global business objectives and customer experience initiatives. This role serves as the primary liaison between business stakeholders, technology teams, and end users, ensuring product investments deliver measurable value and align with organizational priorities.
The ideal candidate is a strategic thinker who combines strong business acumen, customer empathy, and technical understanding to identify opportunities, prioritize initiatives, and deliver innovative digital solutions. This role requires a highly collaborative leader who can influence cross-functional teams, manage competing priorities, and drive products from concept through delivery and ongoing optimization.
Key Responsibilities
Own and communicate the product vision, strategy, roadmap, and priorities for assigned digital products.
Partner with business leaders, stakeholders, and technology teams to identify opportunities that improve customer experiences and drive business value.
Lead product discovery efforts by leveraging customer insights, market trends, user research, analytics, and stakeholder feedback.
Define and prioritize product features, enhancements, and initiatives based on customer impact, business objectives, technical feasibility, and organizational priorities.
Translate business requirements into clear product requirements, user stories, and acceptance criteria.
Facilitate alignment across cross-functional teams including UX, engineering, business analysts, quality assurance, and business stakeholders.
Monitor product performance and leverage data-driven insights to continuously improve product outcomes and customer satisfaction.
Manage product roadmaps and communicate priorities, risks, timelines, and progress to stakeholders at multiple levels of the organization.
Participate in all phases of the product lifecycle, including discovery, design, development, testing, launch, adoption, and optimization.
Serve as a customer advocate, ensuring user needs remain central to product decisions.
Required Qualifications
5+ years of product management experience, preferably supporting digital products, eCommerce platforms, customer-facing applications, or enterprise systems.
Proven experience managing product roadmaps and delivering digital solutions from concept to launch.
Strong understanding of Agile product development methodologies and product lifecycle management.
Experience gathering and prioritizing business requirements and translating them into actionable product deliverables.
Exceptional communication, stakeholder management, and relationship-building skills.
Strong analytical mindset with the ability to leverage data and customer insights to inform decisions.
Ability to influence and collaborate across technical and non-technical teams.
Bachelor's degree in Business, Information Systems, Computer Science, Marketing, or a related field.
Preferred Qualifications
Experience supporting eCommerce, digital customer experiences, mobile applications, or consumer-facing platforms.
Experience working within direct sales, network marketing, or MLM organizations.
Familiarity with product analytics tools, customer journey mapping, and user experience best practices.
doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
Frequently Asked Questions
Is the salary disclosed for the Digital Product Manager III _ Customer Experience position at doterra?
The salary for this Digital Product Manager III _ Customer Experience role at doterra is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Digital Product Manager III _ Customer Experience position at doterra located?
This Digital Product Manager III _ Customer Experience role at doterra is based in Pleasant Grove, UT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Digital Product Manager III _ Customer Experience role at doterra full-time or part-time?
This is listed as a Full time position. It is posted as a Digital Product Manager III _ Customer Experience role in the doTERRA International LLC department at doterra.
Which team or department does the Digital Product Manager III _ Customer Experience at doterra belong to?
This Digital Product Manager III _ Customer Experience position is part of the doTERRA International LLC department at doterra. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Digital Product Manager III _ Customer Experience position at doterra?
Click the "Apply Now" button on this page. You will be redirected to doterra's official application portal hosted on workday where you can submit your application directly.
Digital Product Manager III _ Customer Experience
doterra
You'll be redirected to doterra's official application page on Workday.