MI WAYNE-Office Intern (WIOA)

Job Description:

$17.00/hour

Scope of Position

· To provide data entry, outreach and administrative support to program staff

Essential Functions

· Perform filing and file audits

· Perform timely and accurate data entry

· Assist with tracking and reporting program data and maintaining spreadsheets

· Contact customers to schedule meetings, testing, etc., provide reminders and follow up on customer employment status

· Document all customer contacts and services provided

· Assist program staff with onsite events and activities

· Organize and update training provider information

· Create and update flyers and other promotional materials

· Work confidently with technology and leverage tools such as AI applications and other software solutions for document and workflow creation and revision

· Other duties as assigned

Education and Experience Requirements

· Experience in answering and making phone calls in a courteous, efficient manner

· Good interpersonal skills

· Must be computer literate and possess a working knowledge of Microsoft Office

· Typing skills preferred

· High School Diploma or GED required

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.