Service Coordinator
About this role
Job Description:
Salary: $43,000-45,000/year
Service CoordinatorÂ
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Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the Service Coordinator position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.Â
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As a Service Coordinator, you will be responsible for informing customers about the various programs available. This position also provides information and referrals to access community resources. While assisting customers, this position will perform basic secretarial work, including data entry, conducting phone calls, and filing.Â
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Successful ElementsÂ
- Promote all programs and services available to customers/jobseekersÂ
- Determine individual customer job readiness needs and assist customers with accessing workshops, employment opportunities, and training interests onlineÂ
- Address all customer identified needs and barriers with appropriate resolution plans and expected outcome achievement dates in customers’ plansÂ
- Assess customers’ activity in the programs to ensure compliance with standardsÂ
- Assist jobseekers with building skills, including resume and cover letter writing, interview preparation, and computer skillsÂ
- Maintain accurate data collection and timely progress updates in the appropriate tracking systemsÂ
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Education and Experience RequirementsÂ
- High school diploma required; associate degree or some college preferredÂ
- Experience in recruitment, customer service, and/or placement services Â
- Demonstrated telephone, computer, written, and verbal communication skillsÂ
- Strong organizational, prioritization, and problem-solving skillsÂ
- Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needsÂ
- Proficient in Microsoft Office applicationsÂ
- Bilingual is a plusÂ
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Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!Â
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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You'll be redirected to edsi's official application page on Workday.