Global Business Resilience Director (US)

Anticipated End Date:

Position Title:

Job Description:

Global Business Resilience Director

Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if the candidate resides within a commutable distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Global Business Resilience Director is responsible for leading the enterprise strategic planning, execution, and continuous maturation of Elevance Health’s organizational business response and recovery program to ensure rapid, resilient recovery from catastrophic events that threaten the continuity of critical business operations. This includes serving as the enterprise Incident Commander and orchestrating responses to potential disruptions (e.g., natural disasters, critical vendor failures, cyber-attacks including ransomware), forging and sustaining stakeholder partnerships to enable effective recovery strategies, and leading enterprise executive response by advising business units and the Executive Team on business recovery priorities and actions. Manages enterprise-wide, cross-functional business resilience programs, including resilience training and awareness, integrated resilience risk management, program and project delivery oversight, quality assurance, and internal resilience tools and technology.

How you will make an impact:

• Serves as the enterprise Incident Commander for high-severity events impacting business operations and/or cybersecurity (e.g., ransomware, cyber incidents, critical vendor failures, natural disasters), establishing the response structure and cadence and coordinating cross-functional recovery actions.
• Leads enterprise executive response during events, including executive briefings, decision facilitation, escalation, and action/decision tracking to enable rapid alignment and recovery prioritization.
• Designs, builds, and continuously enhances an innovative, efficient, and comprehensive organizational business resilience and response program encompassing preparedness, response, recovery, mitigation, and continuity planning.
• Directs organizational response and recovery management efforts and oversees end-to-end administrative operations of the program.
• Coordinates and delivers enterprise business resilience training for senior executives engaged in strategic response efforts; ensures adherence and compliance with legal and regulatory requirements for emergency planning and preparedness.
• Builds and scales executive readiness programs, including executive training, tabletop exercises, and simulations focused on enterprise disruption scenarios, including cyber and ransomware events.
• Conducts organizational resilience assessments and leads international business resilience responses.
• Anticipates, monitors, and communicates emerging business resilience threats and geopolitical trends, and drives recommendations for strategic resilience enhancements.
• Coordinates the organization’s resilience risk model program.
• Serves as a trusted advisor to senior executives on organizational resilience initiatives.
• Optimizes, governs, and manages global business resilience internal tools and technology.
• Oversees global business resilience project and program delivery and management.
• Manages integrated global resilience governance and risk alliance.

Minimum Qualifications:

• Requires BS/BA degree and a minimum of 8 years of experience; or any combination of education and experience that would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Master’s degree in a related field of study strongly preferred.
• Business Continuity/Resilience certification preferred (e.g., CBCP – DRII, MBCI – BCI, or equivalent).
• Demonstrated experience serving as an enterprise Incident Commander / Major Incident Leader, coordinating response and recovery across cybersecurity, technology, operations, and third parties.
• Proven ability to partner with and brief senior executives during live events, including facilitating rapid decision-making, escalation, and enterprise recovery prioritization.
• Experience building enterprise resiliency plans and playbooks, including cyber and ransomware recovery preparedness and exercises/tabletops.
• Experience designing and delivering executive training programs to improve enterprise crisis response readiness.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $156,800 to $282,240.

Location(s): Woodland Hills, CA; Denver, CO; Chicago, IL; New York City, NY; Norfolk, VA.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. 

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.