Subject Matter Expert
About this role
Who We Are
ABOUT ENOVIS™
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.
What You'll Do
At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence — with the goal of transforming medical technology as we know it.
Because that’s how we change the lives of patients for the better. And that’s how we create better together. Why work at Enovis? See for yourself.
As a key member of the Revenue Cycle Management team, you will play an integral part in helping Enovis drive the medical technology industry forward by transforming patient care and improving patient outcomes.
Job Title: Subject Matter Expert
Location: Hyderabad, India
Business Unit: Revenue Cycle Management
Role Summary:
Are you detail-oriented and results-driven? We are looking for a motivated, customer-focused individual to join our team as a Senior Process Executive - Voice. In this role, the Senior Process Executive - Voice will be responsible for accounts receivable (AR) follow-up and denial resolution through effective communication with U.S. insurance companies and payers.
The position requires strong communication skills, analytical abilities, and knowledge of revenue cycle management (RCM) to resolve claim issues, reduce outstanding AR, and improve cash flow. Additionally, the Senior Process Executive will mentor junior associates and contribute to process improvements.
This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing
innovations possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.
Key Responsibilities:
The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need.
- Train staff on updated RCM procedures, medical coding, and billing guidelines.
- Provide expert guidance during client meetings and internal reviews.
- Act as the primary knowledge source for RCM processes such as billing, cash posting, credit balance, accounts receivables, denial management, and correspondence review.
- Monitor RCM metrics like Days in AR, aging above 90 days, collections, and bad debt.
- Allocate work and track team performance with operational scorecards.
- Investigate claim denials, identify root causes, and implement strategies to reduce denial rates.
- Oversee collections follow-up to ensure timely payments from insurers and patients.
- Prepare and submit appeals for denied claims in compliance with payer guidelines.
- Generate daily, weekly, and monthly operational reports using billing systems and MS Excel.
- Identify trends and patterns in accounts receivable and initiate corrective action plans.
- Provide insights and recommendations to leadership based on data analysis.
- Ensure adherence to HIPAA, state, and federal healthcare regulations.
- Recommend process improvements to enhance accuracy, efficiency, and revenue.
- Collaborate with other departments to maintain the integrity of the RCM process
Required Skills:
- Strong knowledge of US Healthcare RCM, especially AR follow-up, denial management, and payer guidelines.
- Excellent verbal communication skills with neutral accent and active listening.
- Proficiency in working with practice management systems, payer portals, and MS Office tools.
- Strong problem-solving and analytical ability.
- Ability to work independently and make decisions under pressure.
- Attention to detail and ability to multitask while working with multiple systems.
- Flexibility to work in night shifts/US time zones.
- Team player with the ability to mentor and support junior staff.
- Ability to work 5 days a week in Hyderabad office
Qualifications:
- Bachelor’s degree in Business, Healthcare Management, or equivalent.
- Minimum 5 years in healthcare RCM with proven expertise.
- Medical terminology, CPT, ICD-10, HCPCS coding.
- Proficiency in medical billing software and MS Office Suite.
- Strong analytical and problem-solving abilities.
- Excellent communication (verbal and written).
ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate
measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.
“Creating better together”. It’s the Enovis purpose, and it’s what drives us and empowers us every day on a global scale. We know that the power to create better – for our customers, our team members, and our shareholders – begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.
What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors:
Our Enovis Purpose, Values and Behaviors on Vimeo
We offer a comprehensive benefits package which includes:
- Medical, Life, and Accidental Insurance
- Leaves and Holidays
- Transportation Allowance/ Pick and Drop Facility
- Nightshift Allowances and Other Benefits
ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate
measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by
applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
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