Credit Resolution Specialist

flcancerยท Florida Cancer Specialists & Research Institute, LLC
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Full timeFlorida Cancer Specialists & Research Institute, LLC

About this role

Date Posted:

2026-06-23

Country:

United States of America

Location:

Florida - Remote

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.ย  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.ย  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.ย  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

RESPONSIBILITIES

  • Receive and review all insurance and patient refund requests, prepare refund and document the account appropriately.

  • Bill claims as necessary.

  • Process all refund checks once received back from accounting by adjusting and documenting the account.

  • Mail out checks or credit card receipts to patients and insurance companies.

  • Transfer payments by completing a conveyance.

  • Complete the daily balancing for all clinics and Corporate. Review the โ€œPOPโ€ Patient Overpayment Report and apply all payments as requested. ย 

QUALIFICATIONS

  • High School Diploma or GED required.

  • An accounting background is preferred.

  • A strong insurance billing background in a healthcare provider business office is strongly preferred.

  • Ability to review accounts for proper posting of payments.

  • Ability to figure discounts accurately and adjust accounts appropriately.

  • Experience in calling insurance companies regarding refund requests with the ability to dispute any incorrect refund request.

  • Ability to speak to patients in a professional and caring manner.

  • Must be detailed oriented and be able to do multiple tasks.

  • Please be sure to fully complete the application sections. (a resume is strongly preferred but does not substitute for the application information) ย 

#LI-TZ1

SCREENINGS โ€“ Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.ย  Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Frequently Asked Questions

Is the salary disclosed for the Credit Resolution Specialist position at flcancer?
The salary for this Credit Resolution Specialist role at flcancer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Credit Resolution Specialist position at flcancer located?
This Credit Resolution Specialist role at flcancer is based in United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Credit Resolution Specialist role at flcancer full-time or part-time?
This is listed as a Full time position. It is posted as a Credit Resolution Specialist role in the Florida Cancer Specialists & Research Institute, LLC department at flcancer.
Which team or department does the Credit Resolution Specialist at flcancer belong to?
This Credit Resolution Specialist position is part of the Florida Cancer Specialists & Research Institute, LLC department at flcancer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Credit Resolution Specialist position at flcancer?
Click the "Apply Now" button on this page. You will be redirected to flcancer's official application portal hosted on workday where you can submit your application directly.
Credit Resolution Specialist
flcancer
Apply for this role โ†—

You'll be redirected to flcancer's official application page on Workday.