Receptionist & Office Assistant

Come and join our journey!

At Immense, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re bold in your approach, and act with integrity, we’d love for you to join our team as a Receptionist and Office Assistant. 

A taste of what you’ll do:

• Greet and welcome clients and visitors with a positive and helpful attitude 
• Assisting clients and visitors with signing in and out of the offices, as well as in finding their way around the offices
• Ensure that company offices and apartments are extremely organized, tidy, and presentable at all times as well as meeting high standards of hygiene
• Answer and direct incoming phone calls
• Assist with events coordination, both internally and externally
• Schedule meetings/appointments/interviews, and reserve meetings rooms and update calendars, as applicable 
• Onboarding tasks such as coordinate, prepare and set up the Induction Room, record company induction on new employee’s Bamboo profile, desk and chair allocated in a welcoming manner, take photo of new employee
• Offboarding tasks such as clearing out workstations for employees leaving
• Control the air conditions for all floors to set limits and ensure that lighting is on for all floors
• Administer relationships with external suppliers of office supplies, arrange couriers, and other services ensuring adequate service levels and cost efficiency
• Receive and distribute daily mail/deliveries
• Assist with travel arrangements based on employee’s needs, always in a timely and cost efficient manner
• Be in charge of taxi bookings and taxi procedure
• Provide any reports relevant to the reception and office, upon request
• Assist with the relocation of new hires when necessary 
• Be a First Aider and Fire Warden and in collaboration with the Facilities Manager ensure we met Health and Safety requirements and standards
• Liaise with the landlord of company apartment
• Provide updates to all employees regarding any changes in the office that may affect them
• Suggest ways to improve the experience of the office for our employees
• Collaborate closely with the HR and Office team.
• Any other task/responsibility which may be related and/or connected to the role of Receptionist & Office Assistant

Who and what we are after?

• Ideally, Qualification in Health & Safety, First Aid, Food Handling, Fire Warden or similar
• Excellent communicator in English both verbal and written format
• Can adapt their style of communication to any audience
• Ability to anticipate the needs of others always
• Flexible and adaptable to a changing environment
• Fantastic interpersonal skills with the ability to interact with everyone in and out of the organisation
• Excellent time management skills 
• High attention to detail and extremely organized
• Adept with Microsoft office suite
• Excellent problem-solving skills by being proactive and presenting solutions
• Possess a positive and inspiring attitude
• Thrive working in an environment that can be chaotic and hectic at times but loves the challenge of it
• Ability to work independently and “roll up your sleeves” to make things happen
• Enjoy an environment where there is not a process for every single thing – uses own initiative 
• Can take on board feedback constructively and put this into action on how to continually improve the office experience for everyone

Employee benefits:

• Private health insurance – because your wellbeing matters to us
• Wellness allowance – up to €300 per year
• Fresh and healthy Breakfast & Lunch prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
• Birthday leave – as we want you to celebrate your day
• Company and team-building events – trust us, these are legendary
• Relocation package to Malta, including flight and two weeks of accommodation
• And much more – see for yourself!
  
  

Meet all the eligible criteria? Apply today and join the Immense Group team. 

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