Operations Software Analyst Seniors

Job Description

FIS Management Services, LLC seeks Operations Software Analyst Seniors in Jacksonville, FL to engage in and improve the whole lifecycle of Application services from inception and design, through deployment, operation, and refinement. Understand the requirements and architect the software development life cycle workflows for applications to be hosted in Development, testing, Staging, Non-production, and Production environment. Implement several services by using the Docker engine for installing and running several Containerized Application Servers. Work closely with architecture, development, testing, security, and IT Services teams to provision, maintain and deploy various machines on Azure Virtual Machines using Ansible and Terraform state management capabilities. Develop numerous Azure Resource Manager templates, Elastic beanstalk environments understanding and gathering various client requirements, networking capabilities, cross account VPC peering to deploy the services at both ends. Work on FIS Software Deployments, New Clients On boardings, Troubleshooting with Clients and Working on Environmental issues. Work with multiple teams, including Development and Technology teams, to optimize customer experiences and share new ideas for continuous improvement projects. Focus on internal systems and system software that make up operating environments necessary to support critical operational service delivery processes across multiple production data centers.

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Information Technology, Information Management or a related field and five (5) years of progressively responsible experience in the job offered or a related occupation: troubleshooting performance issues with applications connectivity and identifying resolutions for performance issues; working on continuous improvements for inhouse ground application, including Private Capital Suite – Infrastructure, Automation of Repetitive Tasks/Implementing Continuous Integration/Continuous Deployment (CI/CD) Pipelines/Predictive Maintenance/Upgrading to a Centralized Knowledge Repository to optimize infrastructure and workflows; monitoring and analyzing infrastructure performance; utilizing tools including private capital suite, Jenkins, Docker, Ansible, Azure, and AKS; facilitating reliability engineering technologies including Splunk, Tryambak and Dynatrace. In the alternative, the employer will accept a Master’s degree in the above-listed fields and three (3) years of experience in the above-listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS:  Please apply directly through our website by clicking on “Apply Now.”

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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