Field Service Engineer- Staff

flowserveยท Flowserve India Controls Pvt. Ltd.
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Full timeFlowserve India Controls Pvt. Ltd.

About this role

Summary:
As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities:

  • Order processing and acceptance
  • Prepare cost estimates minus discounts according to specifications
  • Schedule orders
  • Prepare quotations for standard products according to predefined lists
  • Read and evaluate customer specifications and customer requirement documents
  • Compile technical and commercial offer documents
  • Build and maintain strong customer relationships
  • Support customers during site visits
  • Process customer complaints
  • Find, develop and implement technical solutions for special problems
  • Coordinate with internal and external customers effectively
  • Establish safe and proper work area and follow all safety requirements
  • Perform in-house and on-site repairs and service activities
  • Provide technical support and training as needed
  • Other duties as assigned

Requirements:

  • BS or BA Degree in relevant field and 3-5 years relevant experience
  • Strong verbal and written communication skills
  • Organized and efficient
  • Proficient in Microsoft Office, including Word
  • SAP knowledge in SD;MM;PP
  • Able to work well with a team
  • Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus
  • Experience serving customers in oil & gas, power, chemical, water and other general industries
  • Ability to reprioritize daily while still producing deliverables
  • Willingness to travel as needed to customer sites

Frequently Asked Questions

Is the salary disclosed for the Field Service Engineer- Staff position at flowserve?
The salary for this Field Service Engineer- Staff role at flowserve is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Engineer- Staff position at flowserve located?
This Field Service Engineer- Staff role at flowserve is based in IN_India_WFH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Engineer- Staff role at flowserve full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Engineer- Staff role in the Flowserve India Controls Pvt. Ltd. department at flowserve.
Which team or department does the Field Service Engineer- Staff at flowserve belong to?
This Field Service Engineer- Staff position is part of the Flowserve India Controls Pvt. Ltd. department at flowserve. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Engineer- Staff position at flowserve?
Click the "Apply Now" button on this page. You will be redirected to flowserve's official application portal hosted on workday where you can submit your application directly.
Field Service Engineer- Staff
flowserve
Apply for this role โ†—

You'll be redirected to flowserve's official application page on Workday.