Claims Representative-Equine Division
gaig
Full time
Casualty Claims Representative/Senior Claim Representative-Specialty Human Services
gaig· GAIC Great American Insurance Company
About this role
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
The Specialty Human Services Division (SHS) is proud to serve the Human and Social Services sector for more than 40 years. Since 1980, we’ve been Protecting Those Who Improve Your Community® and were one of the first carriers to offer niche coverage solutions to nonprofit and service organizations. SHS works with agents to address the coverage needs and loss exposures of more than 16,000 social service and non-profit organizations across the country.
SHS is currently looking for a Casualty Claim Professional in our downtown Cincinnati office. The job grade and title will depend on the successful applicant’s level of experience. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely.
Essential Job Functions and Responsibilities
Manages a large inventory of claims to evaluate compensability/liability.
Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Performs other duties as assigned.
Job Requirements
Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal or a related field or equivalent experience.
Experience: Generally, a minimum of 3-6 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.
This job is non-exempt in California and Washington
Business Unit:
Specialty Human ServicesBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Frequently Asked Questions
Is the salary disclosed for the Casualty Claims Representative/Senior Claim Representative-Specialty Human Services position at gaig?
The salary for this Casualty Claims Representative/Senior Claim Representative-Specialty Human Services role at gaig is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Casualty Claims Representative/Senior Claim Representative-Specialty Human Services position at gaig located?
This Casualty Claims Representative/Senior Claim Representative-Specialty Human Services role at gaig is based in Cincinnati, OH (USA). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Casualty Claims Representative/Senior Claim Representative-Specialty Human Services role at gaig full-time or part-time?
This is listed as a Full time position. It is posted as a Casualty Claims Representative/Senior Claim Representative-Specialty Human Services role in the GAIC Great American Insurance Company department at gaig.
Which team or department does the Casualty Claims Representative/Senior Claim Representative-Specialty Human Services at gaig belong to?
This Casualty Claims Representative/Senior Claim Representative-Specialty Human Services position is part of the GAIC Great American Insurance Company department at gaig. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Casualty Claims Representative/Senior Claim Representative-Specialty Human Services position at gaig?
Click the "Apply Now" button on this page. You will be redirected to gaig's official application portal hosted on workday where you can submit your application directly.
Casualty Claims Representative/Senior Claim Representative-Specialty Human Services
gaig
You'll be redirected to gaig's official application page on Workday.