Account Manager - Consumer Packaged Goods Industry Vertical
About this role
BlueSky is a leading digital transformation and technology consulting company aiming to be Africa's top enterprise digital transformation consultancy by 2030. We seek a driven enterprise software services sales professional to develop and drive profitable engagements with Consumer Packaged Goods (formerly FMCG) clients.
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Role: Account Manager - Consumer Packaged Goods
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Responsibilities:
- Manage expectations and develop business solutions for selling professional services into enterprise clients.
- Understand and interpret customer pain points and needs
- Forecasting, pipeline management, and achieving targets.
- Own and drive the Revenue Protection and Growth plan.
- Align account plans with client strategy and understand current projects and success metrics.
- Identify value-adding opportunities (cross-sell/upsell).
- Assist with business case definition, ROI analysis, and proof points.
- Own proposal creation, client presentations, and documentation.
- Drive customer conversations aligned to value propositions.
- Manage proposals, customer engagement cadence, and build lasting relationships.
- Understand customer procurement processes and operating models.
- Represent BlueSky at events and conferences.
- Ensure positive customer experience and manage escalations.
- Coordinate internally for timely solution delivery.
- Follow internal processes and partake in meetings.
Requirements:
- Professional services sales and account management experience with enterprise retail and CPG organizations.
- Solution selling experience and a track record of success.
- Minimum 5 years selling into enterprise accounts.
- Deep understanding of the Retail, CPG, or FMCG industries
- Relationship-building skills and proficiency in oral and written communication (English).
- Ability to define account plans and leverage C-level relationships.
- Leadership, communication, business acumen, relationship savvy, results-oriented, and appetite for learning.
- Proven experience selling into the CPG, FMCG and/or Retail industry.
- Professional services experience with software or technology solutions.
- Knowledge of Salesforce, AWS, Data and Analytics or Enterprise CRM
Our Values:
In It Together
Make It Better
Embrace Difficult
Pay It Forward
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Benefits
Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, incentives, training, and mentoring.
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Please note: This role is only able to accept applications from people currently located in South Africa
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