Motor Claims Handler

4thdimension· FNOL
Apply Now ↗
📍 Egham, Surrey, United Kingdom📍 HybridFull Time

About this role

🏍️🌟 Join Our Team as a Motor Claims Handler! 🌟🏍️


Are you confident on the phone, sharp with emails, and experienced working in a professional office environment? We’re growing and looking for proactive, customer-focused individuals to join us at 4th Dimension Innovation Ltd in Egham, Surrey.


Why Join Us?


This is a hybrid role, with time spent in our Egham office and the flexibility to work from home once fully trained. We’re looking for someone who already has experience working in an office-based environment, and is confident communicating with customers via telephone and email. Previous experience in insurance or claims handling is desirable, but not essential — full training will be provided.


Your Role


As a Motor Claims Handler within our First Notification of Loss (FNOL) team, you’ll be the first point of contact for customers following a motorcycle incident. You’ll guide them through the claims process from initial contact through to resolution, delivering a smooth and professional experience.


What You’ll Do


🔹 Customer Communication: Handle inbound and outbound calls, providing clear and supportive guidance
🔹 Email Management: Respond to customer and third-party emails promptly and professionally
🔹 Claims Handling: Manage claims in line with service level agreements and regulatory requirements
🔹 Case Ownership: Take responsibility for claims from start to finish
🔹 Fraud Awareness: Identify and escalate potential fraud indicators
🔹 Team Collaboration: Work closely with internal teams, engineers, and third parties


What We’re Looking For


✅ Telephone Experience – Confident handling calls in a professional environment
✅ Email Communication Skills – Clear, accurate, and timely written responses
✅ Office-Based Experience – Previous experience working in an office setting is essential
✅ Customer-Focused Mindset – Passionate about delivering excellent service
✅ Attention to Detail – Strong accuracy in data handling and documentation
✅ Problem-Solving Skills – Able to manage queries effectively
✅ IT Literate – Comfortable using multiple systems


Desirable: Experience within insurance, claims handling, or financial services


Why 4th Dimension Innovation Ltd?


We specialise in motorcycle claims handling, offering services across logistics, repair, engineering, and customer support. You’ll be part of a supportive, fast-paced team where your work genuinely makes an impact.


The Essentials


📅 Hours: Monday to Friday - Rota for Saturdays once a month
💰 Salary: £24,500 to £26,500
📍 Location: Egham, Surrey (Hybrid working available after training)
📄 Contract: Full-time
🎁 Perks: Training & development, career progression, and a supportive team culture


Ready to kickstart or grow your career in motor claims? Apply today 🚀🏍️

Frequently Asked Questions

Is the salary disclosed for the Motor Claims Handler position at 4thdimension?
The salary for this Motor Claims Handler role at 4thdimension is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Motor Claims Handler position at 4thdimension located?
This Motor Claims Handler role at 4thdimension is based in Egham, Surrey, United Kingdom, Hybrid. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Motor Claims Handler role at 4thdimension full-time or part-time?
This is listed as a Full Time position. It is posted as a Motor Claims Handler role in the FNOL department at 4thdimension.
Which team or department does the Motor Claims Handler at 4thdimension belong to?
This Motor Claims Handler position is part of the FNOL department at 4thdimension. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Motor Claims Handler position at 4thdimension?
Click the "Apply Now" button on this page. You will be redirected to 4thdimension's official application portal hosted on bamboohr where you can submit your application directly.
When was the Motor Claims Handler job at 4thdimension posted?
This Motor Claims Handler position at 4thdimension was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Motor Claims Handler
4thdimension
Apply for this role ↗

You'll be redirected to 4thdimension's official application page on bamboohr.