Bell Person - Casual

PLEASE NOTE: Due to Bermuda Immigration employment law, only Bermudians, Spouses of Bermudians, PRC and BOTC holders are eligible for this role.

You will only be contacted if you are shortlisted for an interview.

Must possess exceptional customer service and interpersonal skills. Must work well under pressure, be professional and courteous to all you encounter. Escort members and guests and carry personal belongings. Assist members and guests with registration, transportation, and inquiries. Ability to drive a golf cart required. Previous job-related relevant experience is an asset.

Position Summary:

Escort members and guests. Carry members’ and guests’ personal belongings. Assist members and guests with registration. 

Duties, Tasks and Responsibilities:        

1. 
   Assist incoming and departing members and guests with luggage and other personal items.
2. 
   Ensure you are able to remain to communication with the front desk when required
3. 
   Greet and escort incoming members and guests to front desk, guest-room or other facilities.
4. 
   Escort departing members and guests to automobiles, taxis and other forms of transportation.
5. 
   Assist physically challenged members and guest with special needs.
6. 
   Ensure that guest room is fully prepared for members and guests, while talking Members and Guests thru the room amenities. Report any discrepancies to housekeeping
7. 
   Provide information to members and guests regarding operation of room features and transportation.
8. 
   Assist with all Concierge enquires
9. 
   Deliver messages, amenities and room service orders and run errands for members and guests.
10. 
    Maintain files of information about local attractions and events; provides information to members and guests upon request.
11. 
    Call for taxis and other transportation.
12. 
    Supervise valet service colleagues.
13. 
    Maintain auto-key records.
14. 
    Clean all windows in The Club House: fans, changes all light bulbs
15. 
    Reset the fireplace(s) on daily basis in the cooler months.
16. 
    Clean the parrot cage every other day: ensure fresh food and water is supplied.
17. 
    Polish all brass items in and around The Club House
18. 
    Assist floral designer with set up and cleanup of work area(s)
19. 
    Cover break times for the front desk
20. 
    Be an Ambassador for the Club at all times
21. 
    Perform other appropriate tasks assigned by the Front Office Manager, or Head Housekeeper

Skills/Knowledge:

• 
  Able to meet routine members’ and guests’ needs while checking into and out of guest rooms and during their visit
• 
  Knowledge of and ability to perform required role during emergency situations

 Education and/or Experience:

• 
  High School diploma or GED equivalent desirable

 Licenses and Special Requirements:

Physical Demands and Work Environment:

• 
  Ability to exert maximum muscle force to lift, push, pull or carry objects
• 
  Ability to coordinate the movement of arms, legs and torso together when the whole body is in motion
• 
  Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without experiencing undo fatigue
• 
  Ability to bend, stretch, twist or reach with the body, arms and/or legs
• 
  Ability to exert oneself physically over long periods of time without getting winded or out of breath