Athletic Trainer, HSS Orthopedics Now
hss
Full time💰 USD 47K–72K
Physician Contact Center Representative Florida
hss· 014 HSS Florida Physicians, LLC
About this role
How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Emp Status
Regular Full timeWork Shift
What you will be doing
Job Qualifications
EDUCATION – Required
High School Diploma or equivalent (G.E.D.), may include specialized or vocational courses
EDUCATION – Preferred
Associates
EXPERIENCE - Required
1-2 years Customer Service
Experience in customer service industry.
EXPERIENCE - Preferred
2 years Healthcare related field
Experience in a healthcare or related customer service field
SKILLS – Required
Excellent verbal and written communication skills.
Strong customer service orientation.
Strong computer skills, with proficiency in office automated tools.
Effective communicator with all levels of staff, patients and customers.
Able to respond positively to fluctuations in patient flow.
Exceptional customer service skills.
Superior written and oral communication skills.
Ability to maintain a positive attitude in a towards assignments and others in a fast-paced environment.
Capacity to multitask and prioritize in the ever-changing environment of healthcare.
Ability to work collaboratively with others.
Respect for information confidentiality.
Ability to show initiative, good judgment, and resourcefulness.
Familiarity with medical terminology, and insurance.
SKILLS-Preferred
Knowledge of medical terminology. Self directed, motivated, resourceful, demonstrates initiative. Experienced user of MS Office Suite applications: Word, Excel, Outlook.
PHYSICAL WORKING CONDITIONS
Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment.
ENVIRONMENTAL WORKING CONDITIONS
Located in a comfortable indoor area. Examples: executive, management and secretarial positions.
HAZARDS
OSHA Category 1
Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.
POSITION & UNIT ACCOUNTABILITIES
Demonstrate ability to prioritize, manage time, and maximize productivity.
Is dependable and reliable with co-workers and independent work.
Supports the department goals and objectives.
Initiates and maintains open, direct and effective documented and verbal communication with colleagues/medical staff and all members of the department as applicable. Responds to emails, and communications/ messages as soon as possible in a professional manner with compassion and understanding.
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
Frequently Asked Questions
Is the salary disclosed for the Physician Contact Center Representative Florida position at hss?
The salary for this Physician Contact Center Representative Florida role at hss is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Physician Contact Center Representative Florida position at hss located?
This Physician Contact Center Representative Florida role at hss is based in West Palm Beach, FL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Physician Contact Center Representative Florida role at hss full-time or part-time?
This is listed as a Full time position. It is posted as a Physician Contact Center Representative Florida role in the 014 HSS Florida Physicians, LLC department at hss.
Which team or department does the Physician Contact Center Representative Florida at hss belong to?
This Physician Contact Center Representative Florida position is part of the 014 HSS Florida Physicians, LLC department at hss. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Physician Contact Center Representative Florida position at hss?
Click the "Apply Now" button on this page. You will be redirected to hss's official application portal hosted on workday where you can submit your application directly.
Physician Contact Center Representative Florida
hss
You'll be redirected to hss's official application page on Workday.