Complex Care worker-Hawera/New Plymouth/ Whanganui

healthvisionteam· Central North Island
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📍 New Plymouth, Taranaki, New ZealandPermanent

About this role

Are you resilient, energetic and conscientious?


We have an exciting opportunity for experienced support workers who are comfortable working with Service Users who may require complex cares, or may be living with behaviours that challenge. We will also welcome applications from support workers with a mental health background.


About the Position | Te Mahi

Support work is fun, people-facing, challenging, and very rewarding, and it is also a deeply empathetic journey. It is more than a job; it is an opportunity to provide invaluable support, led by the people you will be supporting.

Job Location – Hawera , New Plymouth and Whanganui


Responsibilities may Include:

· Working closely with our Service Users to provide support as they go about their daily tasks

· Assisting with complex personal cares

· Assisting with household management and meal preparation

· Supporting exercise programmes

· Assisting with accessing the community

· Bowel, Bladder, and Catheter cares

· Moving and handling hoists and manual transfers

· Medication support

· Support the Service Users in achieving positive goals in their lives and contribute to the effective day-to-day running of the services

· Maintaining the Service User’s safety and well-being.


About you | He momo

You are a calm but confident natured individual who can demonstrate resilience and understand the challenges of our service users. There are many responsibilities associated with being a support worker which can be challenging and fulfilling. It is rewarding when you are part of the support that enables a person to live their best lives in the community.


The candidate would have (Candidate Pre-Requisites):

· A supportive mindset to help our Service Users achieve their goals for independent living in the community

· Ideally prior personal care experience is preferred

· Familiarity with complex medical conditions, like spinal injuries, traumatic brain injury

· A Level 3 or Level 4 Health and Wellbeing qualification is beneficial and those looking to enter the healthcare sector will also be considered (comprehensive training can be provided)

· Access to your own car and ability to drive Independently ( a Full New Zealand Driver's License is a must)

· Flexibility to work on a rotating roster

· Legal right to work in New Zealand is a must.


Employment Type: Permanent Part-Time

We offer a range of employment opportunities including casual, part-time, and full-time positions, which will be discussed further during the recruitment process.


Days of Work: As this is community-based work, rotating rosters would be involved including AM, PM and weekend work. Your preferred hours of work can be discussed during the recruitment process.

The duration of these hours may vary, ranging from shorter to longer periods, depending on the specific needs of the people we support.


Benefits | Ki te huanga

· Pay Band: $24.13 - $30.78 per hour (This is based on the Pay Equity Settlement 2017 – hourly pay rates based on equivalency of Healthcare Qualifications assessed under Pay Equity).

· Flexible hours

· Travel allowance as per In Between Travel (IBT) rules

· Opportunities to gain your Level 3 and Level 4 Qualifications in Health and Wellbeing with Careerforce NZ

· Paid competency trainings

· Free EAP (Employee Assistance Programme) Services

· Free Flu vaccinations

· Refer a friend programme


The Organisation |Te Whakahaerenga

Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.

We work closely with individuals, their families, and whānau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is grounded in compassion, collaboration, innovation, and dedication — values that shape everything we do.


Hiahia | Interested?

Contact us even if you do not have a qualification as we are looking for people who are willing to learn, who will be reliable and passionate about community support work. If you can demonstrate how you will travel between people we support, we are happy to talk about the opportunities, we may have for you.

Frequently Asked Questions

Is the salary disclosed for the Complex Care worker-Hawera/New Plymouth/ Whanganui position at healthvisionteam?
The salary for this Complex Care worker-Hawera/New Plymouth/ Whanganui role at healthvisionteam is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Complex Care worker-Hawera/New Plymouth/ Whanganui position at healthvisionteam located?
This Complex Care worker-Hawera/New Plymouth/ Whanganui role at healthvisionteam is based in New Plymouth, Taranaki, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Complex Care worker-Hawera/New Plymouth/ Whanganui role at healthvisionteam full-time or part-time?
This is listed as a Permanent position. It is posted as a Complex Care worker-Hawera/New Plymouth/ Whanganui role in the Central North Island department at healthvisionteam.
Which team or department does the Complex Care worker-Hawera/New Plymouth/ Whanganui at healthvisionteam belong to?
This Complex Care worker-Hawera/New Plymouth/ Whanganui position is part of the Central North Island department at healthvisionteam. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Complex Care worker-Hawera/New Plymouth/ Whanganui position at healthvisionteam?
Click the "Apply Now" button on this page. You will be redirected to healthvisionteam's official application portal hosted on bamboohr where you can submit your application directly.
When was the Complex Care worker-Hawera/New Plymouth/ Whanganui job at healthvisionteam posted?
This Complex Care worker-Hawera/New Plymouth/ Whanganui position at healthvisionteam was posted on Mar 31, 2025. Apply as soon as possible — early applications are often reviewed first.
Complex Care worker-Hawera/New Plymouth/ Whanganui
healthvisionteam
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