System Specialist

Our Fiber and Foodservice segment IT operations team is now looking for a

System specialist for IT Infrastructure

This is a hands-on role for Huhtamaki Fiber technology business unit located at Leeuwarden, engaged in a rapid digital transformation and involved in a number of projects which require resilient and agile infrastructure and systems. The successful candidate will be working with various vendors to support these implementations and will be part of the Service Desk & Cybersecurity team. This role is responsible to provide quality end user support, whilst ensuring a stable and reliable IT infrastructure. Whilst providing primary support for the Dutch Huhtamaki sites, you will also be expected to provide 1st level support as a part of the Service Desk to other sites across the globe.

This role will be physically located in the sites in Leeuwarden and Franeker. Some travels between the sites will be required. Exceptionally, successful candidate should be prepared to provide emergency support 24/7 all year round on site.

System specialist will be responsible for the installation, configuration, security maintenance and administration of hardware, software and databases used by the network, server and computer or telephone applications on the site.

System specialist has to respect and ensure the application and compliance with local legal rules. Specialist has to follow the rules and instructions put in place by the local site and the Huhtamaki global IT.

The main responsibilities include

• Taking responsibility for operations and maintenance of onsite IT infrastructure services
• 1st level end user and IT infrastructure support
• Ensuring support and maintenance of workstations, office printers, bar code printers/readers, PDAs
• Administration of tickets according to agreed service levels
• Asset management and device lifecycle management
• Continuous improvements to IT infrastructure to increase resilience and capacity
• Applying IT security standards and following organizations security policies
• Emergency onsite support when needed
• Handling end user communication
• Close cooperation with Global IT infrastructure teams and Business IT teams
• Coordinating 3rd parties and IT vendors

The requirements for a suitable candidate are

• preferably bachelor’s in computer science
• 1+ year work experience with managing IT infrastructure (network/servers/backup/AD/workstation management/cyber security)
• Experience with ticketing tools
• Service attitude, flexibility, willingness / interest to learn, open mind
• Experience in Microsoft O365 environment and tools
• Fluently spoken and written in Dutch and English is required

Work environment

This is a great opportunity to be part of a dynamic and successful global organization and part of a team that values continuous development. It is important that you have a “can-do” attitude and you like working on a wide range of tasks.

Competences that we consider important are

• Team player as well as ability to work independently and accurately
• Positive mindset and eagerness to work in a truly international environment
• You can work under pressure

Join us. Help protect food, people and the planet.