Patient Access Supervisor

huron· HMS Huron Managed Services LLC
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Full timeOnsiteHMS Huron Managed Services LLC

About this role

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

***This position is located in Palmer, MA and is an onsite position.***

Job Description Summary
Huron partners with Baystate Health to jointly manage the entire Revenue Cycle department, driving operational excellence and financial performance while ensuring a patient-first experience. As part of this collaborative model, the Patient Access Supervisor plays a key leadership role in second-shift operations, overseeing front-end revenue cycle functions that directly impact patient satisfaction and organizational success.

This position is integral to maintaining seamless workflows across registration, scheduling, insurance verification, and point-of-service collections. You will lead a team that serves as the gateway to care, ensuring accuracy, compliance, and efficiency in every interaction. Working within Huron’s managed services framework, you’ll collaborate with Baystate Health leadership and Huron experts to implement best practices, optimize processes, and contribute to strategic initiatives that transform healthcare operations.

Job Description
  • Supervise and coordinate second-shift Patient Access activities, ensuring timely and accurate registration, insurance verification, and financial clearance.

  • Drive compliance with organizational policies, regulatory standards, and revenue cycle best practices.

  • Monitor performance metrics, identify trends, and implement process improvements to enhance operational efficiency.

  • Provide coaching, mentoring, and performance feedback to staff, fostering a culture of accountability and excellence.

  • Collaborate with Baystate Health and Huron leadership to resolve escalated issues and maintain a seamless patient experience.

    Support staffing plans, schedule adherence, and resource allocation for optimal coverage during second shift.

  • Participate in departmental meetings and contribute to strategic initiatives aligned with Huron and Baystate Health goals.

Core Qualifications:

  • Minimum 5 years of Patient Access experience in a healthcare setting.

  • 1–2 years of progressive leadership experience in a supervisory or lead role.

  • Strong knowledge of revenue cycle processes, insurance requirements, and patient access workflows.

  • Excellent communication, problem-solving, and organizational skills.

  • Ability to lead in a fast-paced environment and manage competing priorities.

  • Proficiency with patient access systems and Microsoft Office Suite.

  • Ability to be onsite at Baystate Health's facilities in Springfield, Massachusetts is required

The estimated base salary range for this job is $55,000 - $75,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future

Position Level

Associate

Country

United States of America

Frequently Asked Questions

What is the salary for the Patient Access Supervisor role at huron?
The listed salary for this Patient Access Supervisor position at huron is USD 55K–75K. This is an Full time role.
Where is the Patient Access Supervisor position at huron located?
This Patient Access Supervisor role at huron is based in 4 Locations, Chicago - 550 Van Buren, Maine, Massachusetts, New Hampshire. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Supervisor role at huron full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Access Supervisor role in the HMS Huron Managed Services LLC department at huron.
Which team or department does the Patient Access Supervisor at huron belong to?
This Patient Access Supervisor position is part of the HMS Huron Managed Services LLC department at huron. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Supervisor position at huron?
Click the "Apply Now" button on this page. You will be redirected to huron's official application portal hosted on workday where you can submit your application directly.
Patient Access Supervisor
huron · 💰 USD 55K–75K
Apply for this role ↗

You'll be redirected to huron's official application page on Workday.