Sales Support Associate
ars
FULL TIME
Sales Support Associate
ingrammicro· Ingram Micro Malaysia Sdn Bhd
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
To manage end-to-end sales order processing and provide administrative support to the sales team, ensuring smooth coordination with other business units and accurate reporting. The role requires strong attention to detail, organizational skills, and familiarity with SAP systems.
Key Responsibilities:
- Sales Order Processing:
- Handle and process customer orders accurately and efficiently.
- Ensure timely order entry into SAP and monitor order status until delivery.
- Coordinate with logistics and warehouse teams to ensure order fulfillment.
- Administrative Sales Support:
- Assist the sales team with documentation, quotations, and customer communications.
- Maintain and update customer records and pricing information.
- Support in preparing sales presentations and proposals.
- Cross-Functional Coordination:
- Liaise with finance, supply chain, and customer service teams to resolve order-related issues.
- Collaborate with business units to ensure alignment on delivery schedules and inventory availability.
- Reporting & Analysis:
- Prepare regular sales reports, order tracking summaries, and performance dashboards.
- Analyze order trends and highlight discrepancies or delays.
- System & Process Management:
- Utilize SAP for order entry, tracking, and reporting.
- Identify opportunities for process improvement and automation.
Requirements:
- Diploma or Degree in Business Administration, Supply Chain, or related field.
- Minimum 2–3 years of experience in sales order management or sales support.
- Proficient in Microsoft Excel and reporting tools.
- Experience with SAP is a strong advantage.
- Strong communication and coordination skills.
- Detail-oriented with good problem-solving abilities.
Preferred Attributes:
- Ability to work independently and manage multiple priorities.
- Team player with a proactive attitude.
- Comfortable working in a fast-paced, dynamic environment.
Frequently Asked Questions
Is the salary disclosed for the Sales Support Associate position at ingrammicro?
The salary for this Sales Support Associate role at ingrammicro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Support Associate position at ingrammicro located?
This Sales Support Associate role at ingrammicro is based in Petaling Jaya, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Support Associate role at ingrammicro full-time or part-time?
This is listed as a Full time position. It is posted as a Sales Support Associate role in the Ingram Micro Malaysia Sdn Bhd department at ingrammicro.
Which team or department does the Sales Support Associate at ingrammicro belong to?
This Sales Support Associate position is part of the Ingram Micro Malaysia Sdn Bhd department at ingrammicro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Support Associate position at ingrammicro?
Click the "Apply Now" button on this page. You will be redirected to ingrammicro's official application portal hosted on workday where you can submit your application directly.
Sales Support Associate
ingrammicro
You'll be redirected to ingrammicro's official application page on Workday.