Buying Desk Sr. Indirect Buyer
About this role
Job Summary
The Global Service Procurement Desk Buyer manages end-to-end procurement of indirect services at a global level, ensuring timely execution, cost efficiency, and compliance with company policies. The role supports internal stakeholders, coordinates with suppliers, monitors performance, and drives process improvements while maintaining high service quality and accurate data management.
The Global Service Procurement Desk Buyer is responsible for executing sourcing and purchasing activities for indirect services on a global scale. This role supports internal stakeholders by ensuring timely procurement of services, compliance with company policies, and delivery of cost-effective solutions while maintaining high supplier performance and service quality.
Key Responsibilities
Procurement Execution
• Process purchase requisitions and convert them into purchase orders (POs) for services across multiple regions.
• Ensure accuracy and completeness of procurement documentation and system data (e.g., SAP, ZIP, Arena).
• Execute sourcing events for low- to medium-complexity service categories (e.g., consulting, marketing, IT services).
Supplier Management
• Coordinate with approved suppliers to obtain quotes, negotiate pricing, and confirm service delivery timelines.
• Monitor supplier performance against service level agreements (SLAs) and escalate issues when needed.
• Support supplier onboarding, qualification, and compliance activities.
Stakeholder Engagement
• Serve as a primary point of contact for internal customers regarding service procurement requests.
• Provide guidance on procurement processes, policies, and preferred suppliers.
• Collaborate with category managers, legal, and finance teams to align on sourcing strategies and contract requirements.
Contract & Compliance
• Ensure all purchases comply with internal procurement policies, legal standards, and regional regulations.
• Review and validate contracts for standard service agreements, working with legal when needed.
• Maintain proper documentation for audit readiness.
Cost Optimization & Efficiency
• Identify opportunities for cost savings, demand consolidation, and process improvements.
• Support strategic sourcing initiatives led by category management teams.
• Leverage preferred supplier agreements and catalogs to drive compliance and savings.
Reporting & Data Management
• Track and report procurement metrics such as cycle time, savings, and supplier performance.
• Maintain accurate records in procurement systems and generate reports as required.
• Analyze purchasing trends to identify opportunities for optimization.
Qualifications
Education
• Bachelor’s degree in Supply Chain Management, Business Administration, Finance, or related field.
Experience
• 2–5 years of experience in procurement, sourcing, or purchasing (preferably in indirect/services categories).
• Experience working in a global or multi-regional environment is preferred.
Technical Skills
• Proficiency in ERP and procurement platforms (e.g., SAP, Ariba, Coupa, Oracle).
• Strong MS Excel and data analysis skills.
• Familiarity with contract management tools is a plus.
Core Competencies
• Strong negotiation and communication skills.
• Attention to detail and ability to manage multiple priorities.
• Customer-focused mindset with strong stakeholder management skills.
• Knowledge of procurement policies, processes, and compliance requirements.
• Ability to work in a fast-paced, global environment with cross-cultural teams.
Preferred Qualifications
• Professional certification (e.g., CPSM, CIPS) is a plus.
• Experience in service procurement categories (e.g., IT, HR, consulting, facilities).
• Multilingual capabilities for global stakeholder support.
Key Performance Indicators (KPIs)
• Procurement cycle time
• Compliance to preferred suppliers and contracts
• Cost savings and cost avoidance
• Stakeholder satisfaction
• Supplier performance adherence
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
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