Export Supervisor

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

SUMMARY:

The Export Supervisor is responsible for the day to day supervision and support of the Ocean and Air Export department to ensure the efficient movement of ocean and air freight out of the country in accordance with company policies, established procedures, and all applicable local, national, and international regulations.

ESSENTIAL FUNCTIONS:

• Supervise and coordinate the daily workflow of the Ocean and Air Export teams to maintain efficient and productive operations.

• Identify operational issues and support effective, timely solutions.

• Utilize reporting methods to quantify and prioritize workload

• Work closely with the Export Manager and internal stakeholders on KPIs, performance metrics, and process improvements.

• Support communication with export‑related authorities, customers, and suppliers as necessary to maintain efficient, positive, and compliant operations.

• Audit department files regularly to ensure accuracy and completion.

• Collaborate with other departments to maintain effective export activities and operational support across the organization.

• Support and help implement changes that enhance organizational efficiency and effectiveness.

• Ensure team members receive appropriate training, tools, and resources to perform their roles successfully.

• Ensure costs accuracy from ocean carriers against our contract rates, submit/track disputes and maintain communication with Ocean Product Team as needed.

• Assist in maintaining branch TSA compliance requirements for air shipments.

• Perform other duties or assigned projects as needed.

• Handle and coordinate export shipments (A - Z process) as assigned and/or needed.

SUPERVISORY RESPONSIBILITIES:

• The incumbent will directly supervise one or more employees and oversee work assignments

• Assist with onboarding, training, and provide guidance on day-to-day support to team members.

• Monitor attendance and productivity, escalating issues as needed.

• Support the Import Manager in maintaining team performance standards and morale

• Conduct performance evaluations for export department staff.

• Ensure the business processes are implemented according to Company guidelines.

• Oversee and provide support on key account shipments to meet customer needs.

QUALIFICATIONS:

• Minimum 3 years relevant Ocean and Air Export in the freight forwarding space.

• Minimum 1-3 years supervisory experience.

• Strong communication and interpersonal skills.

• Detail oriented, able to multitask and meet deadlines.

• Self-motivated, able to work with a team and also independently.

• Proficiency in Microsoft Office (Excel, Outlook, Word).

EDUCATION AND EXPERIENCE:

• High School diploma or GED required; experience in freight forwarding business a plus.

• Must have strong understanding of US Export Compliance.

• Cargowise (C1) experience is a preferred.

• Knowledge of procedures for international and domestic freight, trucking and warehouse services.

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions.  

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear.  While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs.  More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.