Appointment Setter - Full Benefits - Medford/Hybrid
insurancelounge· Support Team Member
About this role
At Insurance Lounge, our mission is simple: make insurance easier to purchase and understand for consumers. Our Appointment Setters play a critical role in connecting clients with the right coverage — turning conversations into appointments and appointments into relationships.
We are the first interactive retail insurance store, combining the ease of online insurance shopping with the advantages of a traditional office. Our unique hybrid model offers unmatched benefits:
- Open 7 days a week
- No-commission salespeople — clients come first, always
- Access to quotes from over 100 insurance companies
- Flexible shopping: independently or with a licensed agent
- One of the nation's fastest-growing insurance agencies
What You'll Earn
This role offers a competitive hourly base wage plus a performance-based bonus structure tied to appointments set and confirmed. The more you connect, the more you earn. Weekend availability opens additional earning opportunities.
Your Role
- Conduct outreach by phone and online to current and prospective clients to schedule insurance consultations
- Confirm, follow up, and reschedule appointments to maintain a full agent calendar
- Engage clients warmly and professionally — answering general questions and directing them to the right team member
- Maintain accurate client records and appointment data in our CRM system
- Collaborate with licensed agents and service staff to ensure smooth client handoffs
- Support outreach campaigns for renewals, new products, and special promotions
- Meet daily and weekly appointment targets with consistency and professionalism
What We're Looking For
- Previous experience in outbound calling, appointment setting, or customer-facing roles
- Confident, clear communicator — comfortable on the phone and in writing
- Organized and self-motivated with the ability to manage a high volume of outreach
- Proficiency with CRM systems, MS Office, and multi-line phone systems
- Ability to prioritize and stay on task in a fast-paced environment
- Positive attitude with a genuine interest in helping people
- No insurance license required — we'll teach you what you need to know
Benefits
- Competitive hourly pay with performance bonus — your effort directly impacts your earnings
- Group health, dental, and vision insurance — company paid
- Retirement plan with company match
- Full-time schedule with weekend availability for additional earning potential
- Career progression track — appointment setting is a natural pathway to licensed roles
- Generous vacation and sick pay
Please visit www.InsuranceLounge.com to learn more about our unique format.
Frequently Asked Questions
Is the salary disclosed for the Appointment Setter - Full Benefits - Medford/Hybrid position at insurancelounge?
The salary for this Appointment Setter - Full Benefits - Medford/Hybrid role at insurancelounge is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Appointment Setter - Full Benefits - Medford/Hybrid position at insurancelounge located?
This Appointment Setter - Full Benefits - Medford/Hybrid role at insurancelounge is based in Hybrid, Medford, Oregon, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Appointment Setter - Full Benefits - Medford/Hybrid role at insurancelounge full-time or part-time?
This is listed as a Full Time position. It is posted as a Appointment Setter - Full Benefits - Medford/Hybrid role in the Support Team Member department at insurancelounge.
Which team or department does the Appointment Setter - Full Benefits - Medford/Hybrid at insurancelounge belong to?
This Appointment Setter - Full Benefits - Medford/Hybrid position is part of the Support Team Member department at insurancelounge. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Appointment Setter - Full Benefits - Medford/Hybrid position at insurancelounge?
Click the "Apply Now" button on this page. You will be redirected to insurancelounge's official application portal hosted on bamboohr where you can submit your application directly.
When was the Appointment Setter - Full Benefits - Medford/Hybrid job at insurancelounge posted?
This Appointment Setter - Full Benefits - Medford/Hybrid position at insurancelounge was posted on Apr 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Appointment Setter - Full Benefits - Medford/Hybrid
insurancelounge
You'll be redirected to insurancelounge's official application page on bamboohr.