Director, Media Client Service

kantar· USA - Kantar LLC
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📍 New York, World Trade CenterFull time💰 USD 102K–125K
Full timeUSA - Kantar LLC

About this role

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

Director, Media Client Service 

Location: New York, Hybrid

This is a pivotal role at the intersection of media, research, and client partnership. You will help some of the world’s leading brands understand how their media investments translate into business outcomes. By designing robust research frameworks and translating complex data into clear, actionable insight, you will directly shape client strategy and decision-making. Your work will elevate both the quality of our output and the impact we deliver.

What you’ll be doing

  • Lead end-to-end design and delivery of media effectiveness studies, including methodology selection, survey design, and analytical frameworks
  • Translate client business challenges into clear, insight-driven research approaches that inform media strategy
  • Turn complex datasets into simple, compelling stories with clear recommendations for senior stakeholders
  • Act as a trusted advisor to clients, guiding measurement strategy and campaign learning agendas
  • Mentor and develop team members while setting high standards for research quality, rigour, and storytelling

The ideal skills and experience

  • Strong experience in market research and insights, with proven ownership of research design, analysis, and delivery
  • Deep expertise in quantitative methods, including survey design and data interpretation
  • Experience in media and advertising effectiveness measurement, such as brand lift and cross-platform analysis
  • Ability to communicate complex findings clearly and influence senior stakeholders
  • Demonstrated experience mentoring others and contributing to a collaborative, high-performing team

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental, Vision and benefits to cover unique healthcare needs
  • Wellness Program
  • 401k with match
  • Tuition Reimbursement, Commuter benefits
  • Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role in New York is $102,200 - $125,000 RANGE USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

#LI-ED2

Location

New York, World Trade CenterUnited States of America

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.

Frequently Asked Questions

What is the salary for the Director, Media Client Service role at kantar?
The listed salary for this Director, Media Client Service position at kantar is USD 102K–125K. This is an Full time role.
Where is the Director, Media Client Service position at kantar located?
This Director, Media Client Service role at kantar is based in New York, World Trade Center. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director, Media Client Service role at kantar full-time or part-time?
This is listed as a Full time position. It is posted as a Director, Media Client Service role in the USA - Kantar LLC department at kantar.
Which team or department does the Director, Media Client Service at kantar belong to?
This Director, Media Client Service position is part of the USA - Kantar LLC department at kantar. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Media Client Service position at kantar?
Click the "Apply Now" button on this page. You will be redirected to kantar's official application portal hosted on workday where you can submit your application directly.
Director, Media Client Service
kantar · 💰 USD 102K–125K
Apply for this role ↗

You'll be redirected to kantar's official application page on Workday.