Key Account Manager, Consumer (El Salvador)

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

We’re looking for a Key Account Manager to join our Commercial Team, remote based in El Salvador.

This KAM manages strategic relationships with existing and potential key consumer accounts — including retailers, distributors, and online platforms — to drive profitable, achieve sales targets and strengthen customer relationships. Develops strategic plans to grow account revenue and market share.

Key Areas of Responsibility

• Develops and maintains strong, trust-based relationships with key consumer accounts across traditional trade, modern retail, and online channels, ensuring long-term customer satisfaction and business growth.
• Achieves sales, revenue, and profitability targets for assigned accounts or channel portfolios.
• Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction. Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer.
• Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution. Monitors market dynamics, and shopper behavior to identify new growth opportunities.
• Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Channel Marketing, Product Marketing, Order Desk, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations.
• Build and execute strategy and development plan for assigned channel with focus connected lighting across Central America towards B2C consumers

Critical Experiences

• Bachelor's degree in Business Administration, Sales, Marketing, or a related fields
• 3+ years of experience in key account management or sales roles within the consumer sector, demonstrating proven success in managing complex accounts and driving profitable growth.
• Professional experience developing thriving, long-term relationships within the consumer channel and DIY channel
• Business English is required
• Ability to travel (Nicaragua, Panama, Honduras, Guatemala, El Salvador)
• To be based in San Salvador or Guatemala.

[ Signify Caribbean is managing the posting and candidate selection for this position. To provide a local full-time employment, we partner with a global Employer of Record. Once hired, you will be employed through DEEL, to manage your local payroll, taxes, and contract according to your country’s labor laws.]

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.