Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.

About the Job

• 客诉问题的处理&客诉会议召开，样品分析，主导root cause 分析，有效措施追踪确认&定期确认措施的有效执行。
• 及时反馈的时效性&8D 按时完成&8D score ,最终闭环。

• 内部制程问题&原材料问题的改善追踪，QRQC &MRB追踪&有效措施确认。

• 负责新项目每个节点问题的跟踪，lead 问题点的改善
• 识别关键特性，以及相关检验文件，CP的完成
• Lesson learns

• 新制程变更&新设备的 验收，相关PPAP 提交&验收
• 制定MSA 方案& 分析&确认

• 负责内外部审核资料准备，现场陪同&问题点的改善，跟踪确认
• 主导内部制程预审

• 按时完成上司交代的其他工作和任务.

About You

• 至少5年以QE（PQE&CQE&AQE）工作经验
• 汽车行业&机械电子相关工作经验优先
• 有制程改善PQE，CQE客诉工程师的工作经历
• 熟练使用质量5大工具应用
• 拥有良好的沟通、英语口语和听写能力
• 沟通能力，抗压能力，team work
• 熟练使用相关办公软件

At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.