Business Development Representative

Business Development Representative (Full-Time/Hybrid)

Jackson ImmunoResearch · West Grove, Pennsylvania

Jackson ImmunoResearch Laboratories, Inc. is a global, biotech company whose mission is to foster scientific discovery by providing innovative and high quality immunological reagents to the life sciences research and diagnostic communities.

Position Summary: The Business Development Representative is a key member of our commercial team, primarily responsible for driving new business and increasing sales through proactive outreach, demand generation, and customer engagement.

This role combines strategic lead follow-up, outbound prospecting, and cross-functional collaboration to support growth in both existing and emerging markets. The ideal candidate is outgoing, highly motivated, and organized, with the ability to manage multiple priorities while maintaining a strong focus on revenue generation.

Qualified candidates must be local, however, this position offers possibility of hybrid remote 1-2 day per week.

Core Focus and Time Allocation:

• Business Development (45%) – Primary focus on generating new business and increasing sales through inbound lead conversion, outbound prospecting, and pipeline development.
• CRM & Data Management (25%) – Maintain accurate HubSpot CRM records, track activities, and leverage data insights to drive strategy and performance.
• Account Management (20%) – Engage existing customers and distribution partners to identify upsell/cross-sell opportunities and maintain strong relationships.
• Marketing Support (10%) – Support campaign follow-up, trade show engagement, and collaboration with Marketing on messaging and lead generation efforts.

Principle Duties and Responsibilities:

• Conduct timely, personalized follow-up on inbound leads from marketing campaigns, website inquiries, and trade shows to drive conversion.
• Develop and execute outbound lead generation programs, including targeted call and email outreach to prospective customers.
• Proactively identify, qualify, and nurture early-stage opportunities to build a strong sales pipeline and support revenue growth.
• Engage with existing customers and Customer Service inquiries to identify upsell and cross-sell opportunities while ensuring high satisfaction.
• Maintain accurate and up-to-date CRM records of all outreach, communications, and lead status updates in HubSpot.
• Analyze sales and CRM data to identify trends, gaps, and growth opportunities.
• Collaborate closely with Marketing to refine messaging, campaigns, and lead scoring strategies.
• Work with global distribution partners to support account growth, training, and ongoing relationship management.
• Participate in trade show follow-up programs and assist with event-related outreach planning and execution.
• Gather and relay customer insights and feedback to inform product and service improvements.
• Consistently meet or exceed activity, pipeline, and conversion targets.

Qualifications:

• 3–5 years of demonstrated success in an inside sales or business development role (life sciences, manufacturing, or related industry preferred).
• Bachelor’s degree required. Background in science or technical sales is a strong plus.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail.
• Excellent written and verbal communication skills; comfortable engaging with scientific and technical audiences.
• Proficiency with CRM and marketing automation platforms (e.g., HubSpot or Salesforce).
• Strong analytical, organizational, and project management skills.
• Willingness to travel domestically and internationally as needed.
• Self-motivated, proactive, and able to work independently.

About You

You are results-oriented and energized by building relationships and generating new opportunities. You take ownership of your pipeline and are motivated by achieving and exceeding sales goals. You thrive in a collaborative, growth-focused environment and bring both initiative and curiosity to your work. A passion for science and interest in the life sciences industry will help you succeed in our mission-driven culture.

Compensation & Benefits

• Competitive base salary plus performance-based incentive plan
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• Professional development opportunities

Hybrid work flexibility