Senior Technical Program Manager

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

You will:

• Program Lifecycle Leadership: Own the end-to-end execution of multiple complex programs, from facilitating quarterly planning, to iterative changes, all the way through to successful commercial launches of multi-quarter solutions and incremental feature deliverables. 

• Strategic Alignment & Prioritization: Partner with Executive Leadership across multiple solutions to prioritize across solutions, managing scope/timeline/capacity trade-offs and reinforcing the prioritization framework when faced with new injections or displacements.

• Dependency & Risk Management: Proactively identify, track, and resolve program-level dependencies and technical complexities across teams to ensure seamless delivery while simultaneously mitigating risks and escalating blockers where appropriate.

• Growth Mindset & Process Excellence: Active listening through retrospectives, to continuously implement and refine planning, development, and release techniques, ensuring teams maintain high Jira hygiene and utilize engineering metrics to improve team health, efficiency, and delivery quality.

• Operational Accountability: Own the "quality of the solution" by trusting and verifying technical estimates, ensuring rigorous testing/validation steps, and making sure every issue identified in syncs has a clear owner and resolution plan.

Your team will: 

We are seeking a Senior Technical Program Manager to join our Identity and Data Foundational Solutions team. In this role, you will provide strategic oversight for a portfolio of complex programs, serving as the critical link between Product, Engineering, Design, Marketing/Go-to-Market, and Commercial teams. You will be responsible for translating our strategic vision into a successful execution strategy by fostering cross-functional alignment and strengthening key stakeholder relationships. A proactive problem-solver, you will identify and mitigate risks before they impact delivery, while continuously innovating processes to enhance program reporting and execution. Whether engaging in deep technical discussions with individual contributors or presenting high-level strategy to C-suite executives, you communicate with confidence, clarity, and purpose.

About you: 

• The Art of Influence: Skilled at guiding various cross functional teams toward decisions without relying solely on formal authority.

• Strategic Trade-off Management: Skilled at facilitating objective go/no-go decisions and scope adjustments based on timing, rationale, and business impact.

• Cross-Functional Coordination: Proven ability to synchronize efforts across multiple disciplines (Product, Engineering, Design, Marketing, etc.) and hold them accountable to deliverables.

• Conflict Resolution & Diplomacy: Ability to anticipate group dynamic issues and prevent conflict before it arises, fostering a collaborative "one-team" environment.

• Proactive Risk Mitigation: A "forward-looking" mindset that identifies and resolves difficulties before they impact the critical path.

• Effective Communication: Ability to distill complex program updates into clear, concise status reports and drive focused, agenda-driven meetings.

• Resource Advocacy: Experience in managing "loaned/borrowed" developer resources to balance staffing needs with overall team health and project requirements.

• Extreme Ownership: A deep sense of accountability that extends beyond direct areas of responsibility to ensure the final product or service meets the highest quality standards.

Preferred Skills:

• 3+ years of experience in program management, technical program management, or product delivery roles - preferably in high-growth B2B SaaS or technology companies.

• Proven ability to drive initiatives from conception to commercialization. You thrive in fast-evolving and ambiguous environments, effectively driving clarity and adapting to change through a strong bias for action, resourcefulness, and resilience.

• Strategic thinker with operational discipline - you plan for scale, align execution to business goals, and never lose sight of customer and stakeholder outcomes.

• Strong Agile methodology expertise, both at the team and scaled program levels

• Highly effective communicator who can confidently navigate executive conversations, lead cross-functional alignment, and influence decisions at all levels.

• AI-curious and impact-obsessed: You’re energized by the possibilities of AI to improve how people work, and you're ready to lead the charge from idea to execution.

Benefits:

• Flexible paid time off, paid holidays, options for working from home, and paid parental leave.

• Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents.

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

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