Director, Pricing, Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Pricing, Services

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
Services is a key growth driver for EEMEA. The Network Services team accelerates commercialization and distribution of all Services solutions across three product groups-Security Solutions, Consumer Acquisition & Engagement and Business & Market Insights- through every Services distribution channel, at scale. We also enable synergies with other Mastercard product groups. Our mandate: deliver sustainable, recurring revenue powered by value-based pricing, innovative business models, tailored propositions and resilient go-to-market strategies across priority customer segments and buying centers.

Role Overview
The Director, Pricing will drive the execution and governance of pricing and monetization strategies across Mastercard’s Services portfolio in EEMEA. Reporting to the VP Pricing & Analytics, this role focuses on unlocking value-based pricing, commercial discipline, and scalable monetization models to enable sustainable revenue growth.

The role will partner closely with Product, Sales, Pricing and Market teams to ensure consistent pricing frameworks – that leverage synergies and maximize value - and effective go-to-market execution across all Services distribution channels, including Network-Based Distribution, Embedded Channels, Reseller & Referral Partnerships, and Developer/Technology Partnerships

Key Responsibilties:
Pricing & Commercialization :
• Design and optimize commercial models- including subscription, usage-based, outcome-based, and hybrid structures to align monetization with customer value, product profitability and enterprise growth objectives. This includes, but it is not limited to, quantify value, revenue potential, margin impact, cost-to-serve and ROI to inform investment and go/no-go decisions
• Govern pricing frameworks across all Services product lines and distribution channels establishing pricing guardrails, margin management and deal governance to ensure commercial discipline and alignment with EEMEA Services’ financial goals.
• Lead end-to-end commercialization and G2M of new Services products, concepts and solutions from proposal design, syndication and approvals to customer communication - ensuring market readiness, scalability and commercial viability across channels and customer segments.
• Embed enterprise-wide pricing and commercialization governance by partnering cross-functionally with Finance, Legal, Product and Sales to institutionalize pricing discipline, align commercial decisions with strategic priorities and ensure consistency in market execution.
• Provide strategic recommendation and oversight for pricing and commercialization practices across the region, building organizational capability, advancing analytics maturity and ensuring decisions balance growth, yield and enterprise value creation.

All About You
• 10 Years in Commercial Strategy, Pricing or Revenue Operations ideally in Fintech, SaaS or Platform businesses
• Strong commercial acumen and command of unit economics, pricing architecture and margin management – proven ability to translate analytical outputs into commercial insights and strategic recommendations that drive revenue growth, margin improvement, and business performance across complex portfolios.
• Payments & Commercialization Expertise – Deep understanding of the payments ecosystem — including card and acceptance economics, pricing levers, partner dynamics, and digital commercialization models. Experience supporting product monetization and go-to-market execution across multiple payment flows and distribution channels.
• Business Case & Portfolio Leadership – Skilled at overseeing the development of business cases and portfolio analytics frameworks. Ability to synthesize insights across multiple initiatives to inform prioritization, investment decisions, and commercialization strategy.
• Stakeholder Management & Influence – Strong relationship builder with the credibility to engage senior leaders across Product, Finance, Data & Services, and Market Development. Able to simplify complex insights into clear, compelling narratives that influence strategic and financial decisions.
• Customer & Market Orientation – Deep appreciation of customer economics, partner value drivers, and market trends, ensuring portfolio analytics are grounded in commercial realities and client impact.
• Collaboration & Cross-Functional Partnership- Demonstrated ability to operate effectively in a matrixed, global environment, fostering alignment and joint ownership across regional and functional teams.
• Leadership & People Management – Experienced leader with a track record of developing high-performing analytical and commercialisation teams in a hybrid setting (virtual). Adept at coaching, prioritization, and ensuring analytical rigor and insight quality across deliverables.
• Outcome-Driven Mindset – Focused on driving measurable impact improving portfolio yield, accelerating monetization and enabling smarter commercial decision-making across the Services business.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.