Manager, Product Management, Acceptance, Asia Pacific

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Acceptance, Asia Pacific

Manager, Product Management, Acceptance, Asia Pacific

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
We are looking for a Manager, Product Management, Acceptance, to drive commercialization and go-to-market execution of a strategic focus area around deepening our relationship with our acquiring customers and partners as a part of the broader Mastercard’s Asia Pacific regional acceptance strategy.
Acceptance Product team is part of the Mastercard Asia Pacific Regional Core Product Team responsible for product management of payment acceptance products and increasing the overall footprint of our acceptance network. As we enter the expectation economy and alternate payments methods (such as wallets and national account to account payment networks) emerging and expanding rapidly across Asia Pacific, we are experiencing a rapid change in the payments industry. We need to change, innovate and move fast to become the number one payments technology company in AP. We need to scale on acceptance development through traditional channel partners (such as acquirers, PSPs, Payment facilitators) and non-traditional channel partners (such as e-wallets, MNOs, B2B marketplaces, Independent Software Vendors- ISVs etc.)
This role specifically focuses on development and GTM/commercialization of products such as a QR payments orchestrator, enabling contactless payments acceptance on Seller’s phone.
The Product Manager will drive product strategy, solutioning, execution, and revenue growth for Acceptance products throughout Asia Pacific. This role serves as the primary contact for internal and external stakeholders, ensuring effective product management and delivering measurable business impact.
A suitable candidate will be motivated to think differently, deliver on short timelines, and collaborate teams across Mastercard and external partners and customers to execute the acceptance strategy to achieve the regional objectives.
The individual will work hand in hand with the regional, global and market teams to scale our acceptance capabilities.
Key Responsibilities:
• Develop and implement go-to-market strategies for priority acceptance products to maximize market penetration and growth.
• Lead cross-functional engagement with division sales leads, regional service product leads, legal counsel, global product teams, commercial leads, billing, delivery, and market teams to align priorities, secure approvals, and ensure timely execution.
• Promote sales discipline and operational excellence by enforcing best practices in Salesforce (SFDC) tracking, ensuring approvals and contractual addendums are aligned with SFDC opportunities, and safeguarding acceptance KPIs.
• Serve as a product subject matter expert, crafting compelling, data-driven narratives and clearly articulating the value proposition of acceptance products.
• Own and deliver revenue targets for value-added services, monitoring performance against KPIs and implementing corrective actions as needed.
• Provide regular leadership updates by tracking opportunities, reporting progress, and highlighting required support or resources to achieve objectives.
• Identify service gaps and opportunities through market intelligence, competitive analysis, and customer feedback, channelling insights into feature prioritization and roadmap planning.
• Stay ahead of industry trends by monitoring competitive offerings, regulatory developments, and compliance requirements to inform strategy and maintain market leadership.
• Champion innovation by introducing new services and enhancements that strengthen the acceptance products value proposition and drive adoption.

All About You
• This position requires a highly collaborative individual who will need to manage relationships across multiple functional areas, regional executives and leadership as well as key customers and strategic partners across AP.
• At least 8+ years working experience with in-depth knowledge and experience in cross border flows
• Strong interpersonal and leadership skills to influence and build credibility, team oriented, collaborative, diplomatic, and flexible
• Excellent problem-solving skills with demonstrated track record in introducing new/emerging products and services
• Experience executing and managing business development strategies in complex environments
• Strategy and product management experience preferred but not mandatory
• Good understanding of payments industry and ecosystem including digital wallets, A2A payments, fraud and security.
• Possess technical product development principles and processes. Experience with Agile development methodology is a plus
• Be comfortable with technical concepts, able to articulate the product details with customers, engineering teams.
• Demonstrable understanding of financial concepts including product pricing and business case development.
• Demonstrated ability to develop and execute go-to-market strategies and deliver revenue growth.
• Excellent stakeholder management and influencing skills across diverse markets and cultures.
• Ability to thrive in a fast-paced, matrixed environment with a strategic and solution-oriented mindset.
• Excellent problem-solving skills with demonstrated track record in introducing new/emerging products and services
• Top tier MBA preferred but not mandatory

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.