Manager, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management

Overview
Mastercard Mexico is looking for a Manager, Account Management to lead and grow a diverse portfolio of clients across Fintech, Enablers, Digital Partners and/or Digital Wallets.

This role is responsible for managing strategic client relationships, driving revenue growth, and delivering high-impact solutions aligned with Mastercard’s objectives and market opportunities.

As an Account Manager, you are a sales-driven professional with strong knowledge of the payments ecosystem, local market dynamics, and customer needs. You will work closely with cross-functional teams including Product, Transfer Solutions, and Data & Services to execute strategies and deliver value to clients.

Role
- Develop and execute account strategies for a portfolio of key clients in alignment with country and regional priorities
- Build and manage a robust pipeline of opportunities, aligned with industry trends and Mastercard’s strategic priorities
- Act as a trusted advisor to clients, identifying opportunities and proposing scalable solutions leveraging Mastercard’s platforms and services
- Collaborate with internal stakeholders (Product, Account Management, Data & Services, Transfer Solutions) to design tailored value propositions
- Drive business development and revenue growth across existing and new client portfolios
- Build and maintain strong, long-term relationships with senior client stakeholders, including C-suite
- Lead or support commercial negotiations, contract renewals, and expansion opportunities
- Contribute to local and regional initiatives, supporting Mastercard’s role in driving innovation and economic development

All About You
- Bachelor’s degree in Finance, Economics, Business Administration, or related field
- Strong experience in Account Management, Business Development or Commercial roles, ideally within payments, fintech, banking, or digital ecosystem players
- Proven track record of strategic planning, revenue growth, and pipeline management
- Deep understanding of payments landscape, digital solutions, and cross-border products is highly desirable
- Strong relationship management skills, with ability to engage and influence senior stakeholders and C-level clients
- Experience working in matrix organizations and collaborating cross-functionally
- Strong analytical and problem-solving skills combined with commercial mindset
- Excellent communication, negotiation, and decision-making capabilities
- Ability to thrive in a fast-paced, dynamic environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.