Server- The Hive Taphouse-1
mohegan
Part time
Restaurant Host - Tuscany
mohegan· 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun
About this role
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Position Summary:
This position is responsible for welcoming, seating and presenting menus to guests according to department policies and procedures.
Primary Duties and Responsibilities: includes but not limited to:
- Coordinates all guest seating in accordance with proper station rotation
- Observes tables and keeps track of clean, dirty and occupied tables
- Takes guest information and quotes accurate wait time or maintains an orderly line, depending upon specific restaurant procedures, when tables are not immediately available
- Answers phones, assists guests and takes messages as needed
- Answers guest questions concerning restaurant concepts, menus and directions to and from various points
- Interacts with all exiting outlet guests to thank them and solicit comments
Secondary Duties and Responsibilities:
- Cleans and organizes the host area and ensures menus are stocked and are in presentable condition
- Maintains all comps, paper comp voids, special request forms, coupon vouchers and tickets as prescribed by the outlet
- Assists the department Supervisor and Manager in opening and closing duties including arranging the room, setting tables and preparing for special events
- Performs other related duties, as needed
Minimum Education and Qualifications:
- Previous guest service experience
- Must be able to read, write and determine wait times based upon procedures
- Must be able to visually scan the restaurant for clean, unoccupied tables
Competencies: Incumbent will master the following competencies while in this position:
- Strong written and verbal communication skills
- Strong organizational and multi-tasking skills
- Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
- Good knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
- Property wide knowledge of Mohegan Sun for the purposes of assisting guests
- Thorough understanding of ProHost seating system
Training Requirements:
- Outlet-specific standard operating procedures
- SMART alcohol awareness
Physical Demands and Work Environment:
- Must be able to stand during an entire shift
- Must be able to reach, bend and stoop for extended periods of time
- Must be able to work in a fast paced environment with frequent interruptions
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
RegularKnock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Frequently Asked Questions
Is the salary disclosed for the Restaurant Host - Tuscany position at mohegan?
The salary for this Restaurant Host - Tuscany role at mohegan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Restaurant Host - Tuscany position at mohegan located?
This Restaurant Host - Tuscany role at mohegan is based in Uncasville, CT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Restaurant Host - Tuscany role at mohegan full-time or part-time?
This is listed as a Part time position. It is posted as a Restaurant Host - Tuscany role in the 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun department at mohegan.
Which team or department does the Restaurant Host - Tuscany at mohegan belong to?
This Restaurant Host - Tuscany position is part of the 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun department at mohegan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Restaurant Host - Tuscany position at mohegan?
Click the "Apply Now" button on this page. You will be redirected to mohegan's official application portal hosted on workday where you can submit your application directly.
Restaurant Host - Tuscany
mohegan
You'll be redirected to mohegan's official application page on Workday.