Bar Back - Casino Service Bar
mohegan
Full time
Shift Lead - Jersey Mike's-1
mohegan· 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun
About this role
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Position Summary:
This position is responsible for supporting management in the operation of the restaurant with a focus on leading and developing a team in effectively performing their daily tasks while maintaining high standards for food, service, health and safety. This position helps with ordering, inventory control and submission of reports.
Primary Duties and Responsibilities: includes but not limited to:
- Responsible for planning, up-selling and detailing of events from pre- to post-event as well as coordinating guest expectations with food and beverage departments
- Manages space requirements, scheduling, ordering of equipment and billing instructions
- Builds effective relationships with internal and external groups to achieve revenue and operational goals
- Provides guests with creative suggestions for innovative room sets and menus
- Initiates and follows up on assigned leads
- Holds service team accountable to the service and cultural expectations of the company
- Maintains and participates in an active sales solicitation program
- Assists with training of the event staff
- Surpasses assigned revenue goals
- Slices product and prepares recipe according to Jersey Mike’s standards
- Operates all equipment necessary to perform the job
- Cleans and maintains kitchen appliances and utensils
Secondary Duties and Responsibilities:
- Assists management team in the coaching of team members
- Additional duties as assigned
Minimum Education and Qualifications:
- High school diploma or equivalent
- One (1) year of high-volume restaurant supervisory experience, including some experience in a quick service or fast casual dining environment
Competencies: Incumbent will master the following competencies while in this position:
- Excellent communication and organizational skills
- Excellent presentation and interpersonal skills
- Proficient in Word and Excel
- Basic understanding of Mohegan Sun budget process
- Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
- Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
- Overall understanding of revenue management and its utilization to drive bottom line profit
- Ability to handle problems, including anticipating, preventing, identifying and solving them
- Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
Training Requirements:
- Knowledge of Mohegan Sun corporate and department policies and procedures
- Must complete the Core Manager Training course
- Successful completion of Jersey Mike’s portal training
- Pursuit of learning and self-development opportunities to enhance personal and professional growth
- Safety and Fire Training
- SMART alcohol awareness
Physical Demands and Work Environment:
- Must be able to work in a casino environment with possible exposure to secondhand smoke
- Must be able to stand for extended periods of time
- Must be able to lift up to 30 lbs.
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
RegularKnock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Frequently Asked Questions
Is the salary disclosed for the Shift Lead - Jersey Mike's-1 position at mohegan?
The salary for this Shift Lead - Jersey Mike's-1 role at mohegan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Lead - Jersey Mike's-1 position at mohegan located?
This Shift Lead - Jersey Mike's-1 role at mohegan is based in Uncasville, CT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Lead - Jersey Mike's-1 role at mohegan full-time or part-time?
This is listed as a Full time position. It is posted as a Shift Lead - Jersey Mike's-1 role in the 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun department at mohegan.
Which team or department does the Shift Lead - Jersey Mike's-1 at mohegan belong to?
This Shift Lead - Jersey Mike's-1 position is part of the 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun department at mohegan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Lead - Jersey Mike's-1 position at mohegan?
Click the "Apply Now" button on this page. You will be redirected to mohegan's official application portal hosted on workday where you can submit your application directly.
Shift Lead - Jersey Mike's-1
mohegan
You'll be redirected to mohegan's official application page on Workday.