EMERGENCY CALLTAKER

medstarambulance· Communications
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📍 Clinton Township, Michigan, United StatesPart Time Regular

About this role

PAID ON THE JOB TRAINING



 EMS Call Takers & Dispatchers – Be the First Link in the Chain of Saving Lives! 

At Medstar, saving lives and providing care starts the second the phone rings. Our Call Takers are the first voice people hear when they’re facing their worst moments—calmly gathering vital details, reassuring callers, working with clinical partners, and setting lifesaving help in motion.

Right beside them, our Dispatchers are the nerve center of operations—coordinating vehicles, tracking crews, and relaying every crucial detail so EMTs and Paramedics arrive ready to act.

This is where split-second decisions matter. This is where you make a difference.

What You’ll Do

  • Call Takers: Answer emergency and non-emergency calls, collect critical information, guide callers through immediate steps, and ensure crews get the right details fast.
  • Dispatchers: Monitor and direct units in real time, maintain optimal coverage across our service area, and keep teams connected and informed on the move.

Why Join Us

  • Be on the front line of emergency care without riding in the ambulance.
  • Work with a tight-knit, mission-driven team who has your back.
  • Receive comprehensive training so you can handle any call with confidence.
  • Know that every shift, every call, every decision matters.

We’re Looking For

  • Clear, confident communicators who can stay calm under pressure.
  • Quick thinkers with strong attention to detail.
  • Team players who take pride in being the backbone of the EMS system.

Join the team that answers the call—literally. Apply today and be the voice, the brain, and the steady hand behind every patient we serve.


If you are ambitious, motivated, positive, and energetic, we want you to join our Communication Center. At Medstar, we take pride in our core values:

  • Quality of Service
  • Compassion
  • Teamwork
  • Integrity


Qualifications 

  • Previous call center or dispatch experience preferred.
  • High School diploma required. 
  • Must possess strong communication skills, both verbally and written.
  • Must have the ability to work and multi-task in a stressful environment.
  • Able to work as a team as well as independently.


Testing is required to measure the following skills

  • Must possess strong typing skills.
  • Must exhibit strong problem solving and critical thinking skills.


Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled

Frequently Asked Questions

Is the salary disclosed for the EMERGENCY CALLTAKER position at medstarambulance?
The salary for this EMERGENCY CALLTAKER role at medstarambulance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the EMERGENCY CALLTAKER position at medstarambulance located?
This EMERGENCY CALLTAKER role at medstarambulance is based in Clinton Township, Michigan, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the EMERGENCY CALLTAKER role at medstarambulance full-time or part-time?
This is listed as a Part Time Regular position. It is posted as a EMERGENCY CALLTAKER role in the Communications department at medstarambulance.
Which team or department does the EMERGENCY CALLTAKER at medstarambulance belong to?
This EMERGENCY CALLTAKER position is part of the Communications department at medstarambulance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the EMERGENCY CALLTAKER position at medstarambulance?
Click the "Apply Now" button on this page. You will be redirected to medstarambulance's official application portal hosted on bamboohr where you can submit your application directly.
When was the EMERGENCY CALLTAKER job at medstarambulance posted?
This EMERGENCY CALLTAKER position at medstarambulance was posted on Feb 19, 2026. Apply as soon as possible — early applications are often reviewed first.
EMERGENCY CALLTAKER
medstarambulance
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