Hospitality Officer
About this role
Job Description:
We are looking for a resourceful Hospitality Officer to handle the hospitality side of our esports events. You will be part of our existing hospitality crew and be responsible for booking the flights & hotels, arranging the local transportation, airport transfers, catering, and other relevant aspects.
Among other things, a Hospitality Officer should be ready to offer immediate assistance, to possess very good social skills, and to be a pleasant and helpful presence.
Responsibilities:
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Suggest itineraries & book flights for players, talent, staff, guests
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Create flights manifest and share the final itineraries, as well as other travel-related information with the relevant people/groups
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Gathering player/talent/staff information or necessary documentation for hospitality purposes
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Find suitable hotels for different events, in accordance with various criteria, negotiate contracts and book accommodation for players, staff, talent, etc.
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Create documents such as rooming lists, travel manifests, player guides, talent guides, guest lists, etc.
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Event venue scouting based on various criteria such as region, capacity, event dates, size, etc.
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Arrange & coordinate the local transportation and airport transfers for players, talent, staff, guests
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Arrange catering services for different events, based on the number of people, dietary restrictions, budgets, etc.
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After-party locations scouting and booking
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Other duties as assigned
Requirements:
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A positive and problem-solving attitude
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Excellent verbal and written communications skills in English
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High proficiency in using the Microsoft Office suite including Excel, PowerPoint, Word & Google Drive - Google Docs, Google Sheets, Google Forms
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Flexibility to travel abroad for events and work varying hours, including nights or weekends.
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Attention to details
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Teamwork skills
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Excellent communication and interpersonal skills
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Excellent planning, organization and coordination skills
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Passion for video games & esports is a plus
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You'll be redirected to pgl's official application page on bamboohr.