Middle Office - Operational Risk Assistant Manager/Manager

As we expand our footprint in the digital asset ecosystem, we are seeking a seasoned Operational Risk Assistant Manager to join our Middle Office Team.

You will be responsible for setting up Operational Risk Management in the Company by implementing the ORM framework, working with various departments to identify, assess, mitigate and evaluate residual risks to ensure we grow safely and remain compliant with MAS standards.

What you'll be doing:

• Implement the Operational Risk Management (ORM) framework within the Company (Please note that this role excludes setting up TRM and BCM)

• Partner with department heads (including Front office, Operations, Compliance Technology, Custody, and Finance) to perform initial risk identification and categorization, ensuring a consistent taxonomy across the firm

• Drive the Risk & Control Self-Assessment (RCSA) process, providing independent challenge to the "first line" on the effectiveness of their controls

• Establish and monitor Key Risk Indicators (KRIs) to provide early warning signals of operational friction or platform vulnerabilities

• Manage the end-to-end incident reporting process, performing root-cause analysis (RCA) on operational failures or "near-misses" and tracking remediation actions

• Conduct periodic re-evaluation of departmental risk profiles to ensure they remain accurate as our product suite and the regulatory landscape evolve

• Prepare comprehensive risk dashboards and reporting for senior management and relevant risk committees 

What we're looking for:

•  Bachelor’s degree in Business, Finance, Risk Management, or a related discipline

• 6 - 8 years of experience in Operational Risk (Line 2), Internal Audit, or Business Controls within Financial Services or Fintech

• A solid understanding of the "Three Lines of Defence" model and how to apply it pragmatically in a fast-scaling startup environment

• Previous experience in a "builder" capacity—taking a high-level framework and operationalizing it into daily workflows and departmental registers

• Strong knowledge of the Singapore regulatory environment, including MAS Guidelines on Risk Management Practices and Technology Risk Management (TRM)

• An analytical mindset with the ability to categorize complex, often technical risks (e.g., smart contract risk, custody risk) into clear, manageable categories

• High level of professional integrity and the "backbone" to challenge existing processes and senior stakeholders where necessary

What’s in it for you:

• Friendly and fun start-up work culture

• Convenient work location located in the heart of CBD area

• Generous annual leaves on top of national holidays

• Medical coverage including GP, Specialist, TCM, and more

• Self-care benefits and exciting fitness workshops/webinars

• Vibrant office with a well-stocked pantry

Find out more about Coinhako here https://www.coinhako.com/ and don't forget to visit our Careers Page https://www.coinhako.com/join-us

By submitting your application to us, you consent to the collection, use, disclosure and processing of your personal data in accordance with our privacy policy, which is accessible at https://www.coinhako.com/legal/sg-1/privacy_policy.