Customer Service Professional - Game Master

qwertyllc· Operations
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📍 Abu Dhabi, Abu Dhabi, United Arab EmiratesFull Time

About this role

JOB DESCRIPTION

Are you a customer service professional who wants to work on the cutting edge of entertainment? If so, you can help take our world-leading entertainment experience to the next level by joining our new team based in Abu Dhabi. Zero Latency’s Free Roam Virtual Reality experiences are world leading, with centres all across the globe. Come and be part of this journey and help build the next generation of social interactive entertainment.


ABOUT ZERO LATENCY

Zero Latency is the global leader in free-roam, multiplayer, virtual reality gaming. Zero Latency provides the most technologically advanced, immersive virtual reality gaming experiences on the planet. 


YOUR ROLE

We are looking for Game Masters who can guide customers through Zero Latency’s world-leading experience with great energy and professionalism.


You will oversee player safety briefings and run game sessions. Your priority is ensuring player safety and delivering high-end customer experiences.


PRIMARY RESPONSIBILITIES

  • Customer greeting, check-in, suit-up and suit-down
  • Presenting the player safety briefing
  • Managing in-game sessions and ensuring player safety
  • Identifying, troubleshooting, and recording technical issues
  • Maintenance of Virtual Reality equipment
  • Supporting site team leaders
  • Assisting with the upkeep and presentation of the venue to ensure a welcoming environment.
  • Selling merchandise
  • Opening and closing the venue

Frequently Asked Questions

Is the salary disclosed for the Customer Service Professional - Game Master position at qwertyllc?
The salary for this Customer Service Professional - Game Master role at qwertyllc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Professional - Game Master position at qwertyllc located?
This Customer Service Professional - Game Master role at qwertyllc is based in Abu Dhabi, Abu Dhabi, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Professional - Game Master role at qwertyllc full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Service Professional - Game Master role in the Operations department at qwertyllc.
Which team or department does the Customer Service Professional - Game Master at qwertyllc belong to?
This Customer Service Professional - Game Master position is part of the Operations department at qwertyllc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Professional - Game Master position at qwertyllc?
Click the "Apply Now" button on this page. You will be redirected to qwertyllc's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Service Professional - Game Master job at qwertyllc posted?
This Customer Service Professional - Game Master position at qwertyllc was posted on Jan 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Professional - Game Master
qwertyllc
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