Medicare Advantage Enrollment Supervisor

ramhealth· RHS (RAM Health Services)
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🌍 Remote📍 Remote📍 United StatesFull Time Exempt

About this role

The Enrollment Supervisor plays a critical role in managing the day-to-day operations of the Enrollment Department. This position involves supervising a team of Enrollment Specialists, ensuring the timely and accurate approval and submission of member correspondence, and managing both client relationships and internal team dynamics. The Enrollment Supervisor will focus primarily on workforce management, including training and coaching team members, addressing escalated enrollment issues, and representing the department in client interactions. This role requires a strong blend of leadership, operational management, and client service skills.


In addition to leading a small group of Enrollment Specialists, the supervisor is expected to continue processing enrollment transactions as needed, particularly during high-volume periods or when resolving complex cases.


Responsibilities

  • Have a comprehensive understanding of the end-to-end enrollment process.
  • Have the ability to manage the workload and staffing in a holistic manner to ensure compliance with regulatory and contractual requirements.
  • Act as a liaison and escalation point for clients.
  • Maximize use of the RAM processing platform and surround products to drive automated and efficient manual outcomes.
  • Develop department policies and procedures, workflows, handoff processes, etc.
  • Participation in formal training approach, timelines, etc. to onboard staff.
  • Assess and maximize workflow capabilities.
  • Coordinate with IT/Ops Support to ensure UAT plans, scenarios and cases align with operational processes and expected results.
  • Assess reporting needs for responsible functions and determine how best to operationalize a metric drive approach to managing the department and client outcomes.
  • Perform enrollment transactions regularly as a working member of the team.


    • Workforce Management and Supervision (60%)

 

    • Escalation and Issue Resolution (30%)

 

    • Client Interaction and Meetings (10%):


Requirements


  •  3-5 years in healthcare industry experience working in the enrollment and/or member premium billing segment in Medicare Advantage, Managed Medicaid or working with an industry competitor.  BPaaS experience is a plus.
  •  MS Excel, MS Word, MS PowerPoint (MS Access is a plus). Exceptional interpersonal, listening, written and oral communication abilities are a must. Candidate must have subject matter expertise with enterprise back-office healthcare payer product solutions.
  • Must possess strong operational management skills as well as the ability to interact directly with internal departments and clients.  Able to oversee and deliver results across multiple clients is also required.
  • High school diploma or equivalent.
  • Healthcare industry certifications a plus.



Compensation and Benefits

  • 100% remote work culture
  • Health, dental & vision insurance
  • 5 weeks of vacation
  • Vacation and holiday pay
  • Traditional and ROTH 401k with company match
  • Company paid life insurance, AD&D, and long-term disability coverage
  • HSA and FSA accounts
  • Tuition Reimbursement
  • Parental Leave

Frequently Asked Questions

Is the salary disclosed for the Medicare Advantage Enrollment Supervisor position at ramhealth?
The salary for this Medicare Advantage Enrollment Supervisor role at ramhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Medicare Advantage Enrollment Supervisor job at ramhealth remote?
Yes, this Medicare Advantage Enrollment Supervisor position at ramhealth is remote, with team members based in Remote, United States. You can work from home or anywhere in the supported regions.
Is the Medicare Advantage Enrollment Supervisor role at ramhealth full-time or part-time?
This is listed as a Full Time Exempt position. It is posted as a Medicare Advantage Enrollment Supervisor role in the RHS (RAM Health Services) department at ramhealth.
Which team or department does the Medicare Advantage Enrollment Supervisor at ramhealth belong to?
This Medicare Advantage Enrollment Supervisor position is part of the RHS (RAM Health Services) department at ramhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medicare Advantage Enrollment Supervisor position at ramhealth?
Click the "Apply Now" button on this page. You will be redirected to ramhealth's official application portal hosted on bamboohr where you can submit your application directly.
When was the Medicare Advantage Enrollment Supervisor job at ramhealth posted?
This Medicare Advantage Enrollment Supervisor position at ramhealth was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Medicare Advantage Enrollment Supervisor
ramhealth
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You'll be redirected to ramhealth's official application page on bamboohr.