Player Support Representative

palainteractive· Operations
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📍 Egg Harbor Township, New Jersey, United StatesFull Time

About this role

Player Support Representative

  • 501 Scarborough Drive Suite 201 East, Egg Harbor Township, New Jersey, USA
  • Full-time
  • Compensation: USD 20 - hourly



Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.



Job Description

The Player Services Champion is our front-line hero on the phone and web, providing courteous and comprehensive service to all our gaming customers, while creating and contributing to a feeling of luck, excitement, and anticipation on our gaming platforms. Player Services Champions adhere to all Company service and operating standards and ensure compliance with all federal, state and local regulations.

 

Responsibilities:

· Respond to customer contacts received through email, chat, phones and social media for our New Jersey and Canadian online platforms.

· Assist with navigation through our site, new customer sign-ups and promotion inquiries.

· Escalate cases to Payments & Security team when necessary.

· Work independently without constant supervision.



Qualifications

· Must speak, read, and write in English.

· Complete schedule flexibility is required.

· Knowledge of poker and casino games is preferred, but willing to train.

· Knowledge of Sportsbetting and/or sports enthusiast is preferred but not required.

· Comfortable with both inbound and outbound contacts via chat, email, and phones.

· Knowledgeable of Windows and Mac operating systems as well as iOS and Android mobile devices.

· Must be computer literate and able to navigate through several programs and internet tabs efficiently.



Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.


Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Frequently Asked Questions

Is the salary disclosed for the Player Support Representative position at palainteractive?
The salary for this Player Support Representative role at palainteractive is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Player Support Representative position at palainteractive located?
This Player Support Representative role at palainteractive is based in Egg Harbor Township, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Player Support Representative role at palainteractive full-time or part-time?
This is listed as a Full Time position. It is posted as a Player Support Representative role in the Operations department at palainteractive.
Which team or department does the Player Support Representative at palainteractive belong to?
This Player Support Representative position is part of the Operations department at palainteractive. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Player Support Representative position at palainteractive?
Click the "Apply Now" button on this page. You will be redirected to palainteractive's official application portal hosted on bamboohr where you can submit your application directly.
When was the Player Support Representative job at palainteractive posted?
This Player Support Representative position at palainteractive was posted on Mar 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Player Support Representative
palainteractive
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