Process engineer DSP - enzyme production (Specialist Operations)
qiagen
Full time
Field Service Specialist, Hong Kong
qiagen· Qiagen Hong Kong PTE.LTD.
About this role
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
Position Description
1. Involvement in and responsibility for on-site installation, repair, customer training and/or troubleshooting on QIAGEN solutions in all markets.
2. Utilize all available tools such as Service Reports, Spare Parts & Service Manuals, ISI Notes, and the relevant databases to input information that will increase effectiveness.
3. Give active feedback to Sales, Marketing, Global Support and your team/management.
4. Actively promote QIAGEN products including Service and Support products and assist in exceeding revenue targets.
5. Provide cross-border/district/region support when required.
6. Positively represent QIAGEN in front of the customer, be a good example!
Position Requirements
1. At least University degree in Molecular Biology, Genetic Engineering, Biological Science, Clinical Medicine, Biomedical Engineering or equivalent experience. Minimum of 2 years’ service and support experience.
2. Ability to work both independently and in a structured working environment.
3. Proven work experience in developing customer relationships.
4. Written and verbal English language communication skills, Mandarin and Cantonese are also required.
What we offer
Bonus/Commission
Local benefits
Referral Program
Volunteer Day
Internal Academy (QIALearn)
Employee Assistance Program
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
Frequently Asked Questions
Is the salary disclosed for the Field Service Specialist, Hong Kong position at qiagen?
The salary for this Field Service Specialist, Hong Kong role at qiagen is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Specialist, Hong Kong position at qiagen located?
This Field Service Specialist, Hong Kong role at qiagen is based in Tsimshatsui, Kowloon. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Specialist, Hong Kong role at qiagen full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Specialist, Hong Kong role in the Qiagen Hong Kong PTE.LTD. department at qiagen.
Which team or department does the Field Service Specialist, Hong Kong at qiagen belong to?
This Field Service Specialist, Hong Kong position is part of the Qiagen Hong Kong PTE.LTD. department at qiagen. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Specialist, Hong Kong position at qiagen?
Click the "Apply Now" button on this page. You will be redirected to qiagen's official application portal hosted on workday where you can submit your application directly.
Field Service Specialist, Hong Kong
qiagen
You'll be redirected to qiagen's official application page on Workday.