Client Experience & Treatment Executive - UAE National

richemont· AE02 RLG Retail (LLC)
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📍 DUBAIFull time
Full timeOn-SiteAE02 RLG Retail (LLC)

About this role

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You are passionate about client experience and luxury service excellence.
You are detail-oriented, creative, and able to elevate client journeys.
You are collaborative, organized, and comfortable working in a multicultural environment.

What are we expecting from you?
    •    Act as the UAE liaison for Client Experience & Treatment, ensuring consistent deployment of regional strategies and Maison standards.
    •    Coordinate and execute client experience and omnichannel initiatives in collaboration with cross-functional teams.
    •    Drive client engagement through tailored treatment actions, VIP experiences, and local partnerships.
    •    Oversee gifting programs and client tools, ensuring effective targeting, distribution, and tracking.
    •    Monitor budgets and operations, including expense tracking, purchase orders, and process coordination.

More than a role… We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison that values people, creativity, and excellence.

You will have the opportunity to grow in a stimulating and collaborative environment, where learning and development are at the heart of our philosophy.

The Recruitment Process

You will be contacted by our Talent Acquisition team, the Senior Client Manager and the HR Manager.

Frequently Asked Questions

Is the salary disclosed for the Client Experience & Treatment Executive - UAE National position at richemont?
The salary for this Client Experience & Treatment Executive - UAE National role at richemont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Experience & Treatment Executive - UAE National position at richemont located?
This Client Experience & Treatment Executive - UAE National role at richemont is based in DUBAI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Experience & Treatment Executive - UAE National role at richemont full-time or part-time?
This is listed as a Full time position. It is posted as a Client Experience & Treatment Executive - UAE National role in the AE02 RLG Retail (LLC) department at richemont.
Which team or department does the Client Experience & Treatment Executive - UAE National at richemont belong to?
This Client Experience & Treatment Executive - UAE National position is part of the AE02 RLG Retail (LLC) department at richemont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Experience & Treatment Executive - UAE National position at richemont?
Click the "Apply Now" button on this page. You will be redirected to richemont's official application portal hosted on workday where you can submit your application directly.
Client Experience & Treatment Executive - UAE National
richemont
Apply for this role ↗

You'll be redirected to richemont's official application page on Workday.