Epic Principal Trainer
salinasvalleyhealth
Full time💰 USD 42–53
Customer Representative
salinasvalleyhealth· 01 Salinas Valley Health Medical Center
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department:
Patient Financial ServicesWorks under the supervision of the Director of Patient Financial Services. Investigates complaints. Follows up on patient inquires regarding billings while providing courteous patient relations service in a confidential manner. Performs other duties as assigned.
- Greets patient and public politely.
- Documents, investigates and resolves patient inquiries regarding billings while providing courteous patient relations service in a confidential manner.
- Enters detailed comments into the computer system.
- Is vigilant of co-member’s desk when vacant.
- Interprets for non-English speaking patients/public.
- Processes incoming mail.
- Processes appropriate adjustments in a confidential manner with appropriate documentation/signature.
- Interacts with Patient Relations and Administration regarding accounts.
- Receives patient problems from business services staff.
- Maintains records and files account transaction, hard copy and computer system.
- Answers inquiries accurately and courteously.
Education: High school education or GED.
Licensure: None.
Experience: One (1) or more years’ experience in medical billing, including medical terminology, computer experience and guest relations.
The hourly rate for this position is $33.27 - $40.03. The range displayed on this job posting reflects the target for new hire salaries for this position.
Job Specifications:
● Union: NUHW● Work Shift: Day Shift● FTE: 1.0● Scheduled Hours: 40If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Frequently Asked Questions
What is the salary for the Customer Representative role at salinasvalleyhealth?
The listed salary for this Customer Representative position at salinasvalleyhealth is USD 33–40. This is an Full time role.
Where is the Customer Representative position at salinasvalleyhealth located?
This Customer Representative role at salinasvalleyhealth is based in Salinas, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Representative role at salinasvalleyhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Representative role in the 01 Salinas Valley Health Medical Center department at salinasvalleyhealth.
Which team or department does the Customer Representative at salinasvalleyhealth belong to?
This Customer Representative position is part of the 01 Salinas Valley Health Medical Center department at salinasvalleyhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Representative position at salinasvalleyhealth?
Click the "Apply Now" button on this page. You will be redirected to salinasvalleyhealth's official application portal hosted on workday where you can submit your application directly.
Customer Representative
salinasvalleyhealth · 💰 USD 33–40
You'll be redirected to salinasvalleyhealth's official application page on Workday.