Zonal Manager (South & West) - Aftermarket, Head - Contracts, India

SMRT(i)PL, we have SRP as a business area, which is a leading supplier in equipment, services, support and technical solutions for construction and mining industry and specialist in Crushing, Screening, Mobile plants, and attachments

 We are looking for a dynamic and an energetic Manager (South & West) - Aftermarket, Head - Contracts, India for SRP sales area. This role reports to the National Manager – Lifecycle Management. This position will be based in Bangalore.

Your Responsibilities:

• Firstly, you will ensure a safe working environment abiding by all necessary health and safety requirements and promote a proactive safe working environment.
• You will be responsible for P&L for respective region for Crushing & screen aftermarket (AM) Business and Identify opportunities to sell Sandvik total offerings
• You will lead Parts Sales management (sales activities planning and follow up)
• You will conduct competitor analysis (offering, performance, pricing, market share and services) and identify needed actions.
• You have deep understanding of customer business, operations and processes, so that the solutions for customer's pain areas are addressed.
• You will provide the best FC for components, wear parts and parts on future demand.
• You will work on the Potential Business Vs Targets.
• You will manage to bring in more AM contracts to ensure the AM business growth
• You will work as Team member with Sales Team to work towards increasing the fleet base.
• You should be a Team player, manage the service team & keep them motivated and work towards customer satisfaction.
• You will recruit, retain and develop Parts Sales & Services Representative (PSSR) including succession planning
• You need to ensure CRM/ sales Tools is up to date with valid cases.
• Create customer value propositions and brick wall the customer completely with Sandvik offerings.
• Work as part of account management team to support customer sales opportunities
• Identify, analyze and drive resolution of customer issues (warranty and non -warranty)
• Manage tender to contract signature in conjunction with account management.
• Do the resource planning and find the gaps of strengths of team so that the competence development is planned.
• Promote the new C&S LC offerings and ensure its success.
• Manage the Inventory, NWC, and control the A&S, achieve the desired GGP.
• Ensure that all reporting formats are adhered to like visit, service, warranty reports etc. of all service engineer are implemented.
• Keep a track on the Utilization of service team and ensure the targeted Utilization is achieved

Your Skills and Qualifications

• Engineering Degree/Diploma in Mechanical/ Electrical Engineering.
• Minimum 8 to 15 years of experience, with at least 8 years of immediate prior association in Crushing & Screening industry in the Maintenance & Service function.
• Keeping track of driving profitable business growth and positive people leadership is a key requirement of the position.
• Ability to lead negotiations on commercial T&C’s
• Proficient in the use of MS Office
• Ability to work flexibly to meet demanding deadlines 
• Effective communication skills, both written and verbal
• Strong planning and organizational skills

We are genuinely interested in your personal qualities, as well as in your interest and ability to lead and motivate people in a virtual and global organization. As a true team player, you build relationships based on honesty, respect and trust and use your good communication skills to interact with colleagues and stakeholders at all levels.

What We offer

Sandvik offers a competitive total compensation package including comprehensive benefits. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.

Application

We look forward to your application and ask you to send it no later than July 10th, 2026.

Contact Information

For further information about this position, please contact:

Avantika Iyer, Recruitment Specialist