Customer Relations Officer H/F - Braga

sedgwick· SEDGWICK PORTUGAL, UNIPESSOAL, LDA.
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Full timeSEDGWICK PORTUGAL, UNIPESSOAL, LDA.

About this role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Customer Relations Officer H/F - Braga

Sedgwick est un leader mondial de la gestion des risques et des sinistres, présent dans plus de 80 pays et comptant plus de 33 000 collaborateurs à travers le monde. Depuis plus de 50 ans, l’entreprise accompagne les organisations, les particuliers et les communautés lorsqu’un événement imprévu survient : accident, sinistre, dommage matériel, problème de santé ou rappel de produits.

Ă€ propos du poste

Rejoignez Sedgwick, une entreprise internationale spécialisée dans la gestion de sinistres et les solutions pour le secteur de l’assurance.


Il ne s’agit pas d’un centre d’appel, mais d’un rôle d’accompagnement client orienté analyse, conseil et suivi de dossiers.

Vos missions

  • Fournir des informations claires sur les garanties et dĂ©marches.
  • Recueillir, analyser et mettre Ă  jour les informations des sinistres.
  • Assurer un traitement professionnel et humain des demandes.
  • Garantir une expĂ©rience client qualitative et personnalisĂ©e.

Profil recherché

  • Maitrise Français (lu ; Ă©crit et parlĂ©)
  • Aisance relationnelle et sens du service.
  • Bonne communication Ă  l’oral comme Ă  l’écrit.
  • CapacitĂ© d’analyse et organisation.
  • Ă€ l’aise avec les outils informatiques.
  • ExpĂ©rience en assurance ou relation client = un plus, pas obligatoire.

Rémunération & avantages

  • 14 500 € brut/an sur 14 mois
  • Horaires: du lundi au vendredi de 8h00 Ă  16h30 dont 1 heure de dĂ©jeuner
  • Panier repas
  • Assurance santĂ©
  • 23 jours de congĂ©s par an
  • PossibilitĂ© de tĂ©lĂ©travail
  • Formation complète et rĂ©munĂ©rĂ©e
  • Prise de poste : 7 septembre 2026

Pourquoi Sedgwick ?

  • Un environnement professionnel stable et international.
  • Pas de logique “centre d’appel” : travail qualitatif, orientĂ© expertise.
  • Une culture d’entreprise centrĂ©e sur l’humain.
  • Des opportunitĂ©s de dĂ©veloppement rĂ©el.

Tipo de oferta: Integral/Full-time

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Frequently Asked Questions

Is the salary disclosed for the Customer Relations Officer H/F - Braga position at sedgwick?
The salary for this Customer Relations Officer H/F - Braga role at sedgwick is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relations Officer H/F - Braga position at sedgwick located?
This Customer Relations Officer H/F - Braga role at sedgwick is based in PT-Braga. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relations Officer H/F - Braga role at sedgwick full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Relations Officer H/F - Braga role in the SEDGWICK PORTUGAL, UNIPESSOAL, LDA. department at sedgwick.
Which team or department does the Customer Relations Officer H/F - Braga at sedgwick belong to?
This Customer Relations Officer H/F - Braga position is part of the SEDGWICK PORTUGAL, UNIPESSOAL, LDA. department at sedgwick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Relations Officer H/F - Braga position at sedgwick?
Click the "Apply Now" button on this page. You will be redirected to sedgwick's official application portal hosted on workday where you can submit your application directly.
Customer Relations Officer H/F - Braga
sedgwick
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