Ecommerce Detail Assistant (Hybrid, Akron OH)

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Ecommerce Detail Assistant supports the Ecommerce Merchandising team to ensure accurate, timely, and compelling product presentation across digital channels. This role is responsible for maintaining product data integrity, coordinating sample and content workflows, and supporting ecommerce launches, promotions, and site updates. The Ecommerce Detail Assistant partners closely with cross‑functional teams to ensure products are properly set up, activated, and optimized for online sales.

Category Coordination

•          Weekly update and maintenance of ecommerce logs and trackers

•          Setup sku’s, descriptions, retails and packaging attributes

•          Vendor communications related to ecommerce and omnichannel product needs

•          Responsible for vendor samples and vault integrity, including live merchandise used for ecommerce needs

•          Responsible for annual sample inventory

•          Support ecommerce product setup and content needs

•          Updates departmental reporting, including data supporting ecommerce initiatives

•          Actively participates in department trend discussions, ideation of new concepts, and creation of trend boards to support digital merchandising

•          Works on special projects as assigned

Assortment / Inventory Management

•          Manages and facilitates buyer sample process

•          Responsible for submission of buyer selected product for advertising needs

•          Partners with cross-functional teams to prepare product for Executive level meetings 

•          Manages the physical inventory process for multimillion dollar buyer location, including reconciling variances that may impact ecommerce availability

Collaboration

•          Consistent communication and follow through with internal business partners (sample room, DC, MRPC, AP, QA, and Ecommerce)

•          Responsible for vendor samples and vault integrity, including live merchandise supporting ecommerce workflows

•          Responsible for annual Buyer cart sample inventory reconciling product variances with the Sample Room team 

•          Updates departmental reporting

•          Supports omnichannel operations by collaborating with the Ecommerce Site team product is accurately added and maintained on the website

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.