Team Manager Talent Acquisition

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.

Our Global Business Services offices based in Poland, Costa Rica and Malaysia, are vibrant workplaces where your expertise makes a global impact. You’ll collaborate across borders, deliver high-quality services, and help shape a people-centered organization.

We are looking for an experienced Team Manager Talent Acquisition to lead and continuously develop a team of Talent Acquisition Specialists across multiple levels. This is your chance to drive performance across dedicated regions (GBS Gdansk, Männedorf, Triesen, Wattens and Subotica), ensuring a consistent, high-quality customer experience in line with corporate standards and local requirements.

About the Job

Your responsibilities include, but are not limited to:

Team Leadership & Development

• Lead, coach, and develop a team of 8 Talent Acquisition Specialists, setting clear objectives and fostering a high-performance, engaging team environment
• Provide continuous feedback, training, guidance and support to strengthen both technical and soft skills
• Create a culture of accountability, collaboration, and continuous improvement

Operational Excellence

• Oversee daily team operations to ensure seamless and efficient recruitment delivery
• Allocate resources and manage workload distribution based on business priorities, forecasts, and hiring demands
• Ensure service quality, consistency, and adherence to SLAs and KPIs

Process Excellence & Compliance

• Drive standardization and compliance across recruitment processes, policies, and documentation
• Monitor performance metrics and ensure alignment with global Talent Acquisition standards, taking a proactive approach to identify gaps and implement effective, data-driven solutions
• Lead training and knowledge-sharing initiatives to continuously elevate team capabilities

Recruitment Delivery & Projects

• Take ownership of recruitment peaks and key hiring projects, ensuring proper planning and timely execution
• Lead and support strategic hiring initiatives and workforce planning activities
• Personally manage and deliver recruitment for key and senior roles when required

Stakeholder Management

• Act as a trusted advisor and escalation point for hiring managers, HR, and business stakeholders
• Build strong partnerships across regions and functions, ensuring alignment and transparency
• Balance stakeholder needs with process governance and best practices, while providing flexibility and pragmatic solutions when required to meet business objectives

Continuous Improvement

• Identify and implement process improvements to increase efficiency, simplify workflows, and enhance the candidate experience, in close collaboration with GPO and Line Manager through ongoing consultancy and partnership
• Partner with global and cross-functional teams to drive innovation and best practices in Talent Acquisition

About You

We are looking for a unique and amazing talent, who brings along the following:

• At least 6 years of experience in Talent Acquisition, including end-to-end recruitment and stakeholder management, with a minimum of 3 years in a leadership role
• Proven experience leading projects, mentoring, or coordinating teams in a recruitment environment
• Strong understanding of recruitment metrics, KPIs, and data-driven decision-making
• Excellent communication, influencing, and stakeholder management skills
• Fluency in English (written and spoken)
• Customer-centric mindset with strong problem-solving and organizational abilities
• High level of adaptability, resilience, and cultural awareness
• Experience with HRIS systems (Workday is a plus) and with ServiceNow
• Strong analytical abilities with a solution-oriented approach
• Excellent communication and presentation capabilities

What We Offer
You can expect a range of benefits, including:

• Learning and career development programs to help you grow
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Hybrid work options
• Paid volunteering leave to support causes that matter to you
• Exclusive employee discounts on Swarovski products
• Private medical coverage
• Life insurance
• MyBenefit program
• Employee social fund
• Recognition awards

To ensure clarity and fairness, we share salary information via email with candidates invited for interviews.

About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

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