Transportation Dispatcher
ctiinc
Full Time
Transportation Dispatcher
anationaltransit· Dispatch
About this role
Position Overview We’re looking for a reliable, detail-oriented Transportation Dispatcher to help keep our operations running smoothly. In this role, you’ll coordinate trips, assign drivers, and ensure all transportation services are delivered safely, efficiently, and professionally. This position is ideal for someone who thrives in a fast-paced environment, can multitask with ease, and knows how to communicate clearly under pressure. What You’ll Do
- Manage daily trip assignments to ensure all rides are covered and completed on time
- Schedule and dispatch drivers for airport pickups, medical transportation, and charter services
- Monitor trip progress and provide real-time updates (arrival, pickup, drop-off, etc.)
- Communicate with drivers via phone, radio, and messaging systems
- Serve as the main point of contact between drivers, clients, and internal teams
- Input and manage reservations (calls, emails, and system entries)
- Track vehicle and driver movement to ensure efficiency and accuracy
- Review next-day reservations for accuracy (routes, stops, passenger details, special instructions)
- Handle a high volume of incoming calls with professionalism and urgency
- Assist with resolving service issues and rerouting as needed
- Provide drivers with updates on road conditions, delays, or changes
- Maintain daily dispatch logs and reports
- Support shift transitions to ensure seamless operations
- Foster a strong, customer-focused service environment
- High school diploma or equivalent
- 2+ years of dispatch experience (transportation preferred)
- Strong communication and organizational skills
- Ability to multitask and stay calm in a high-pressure environment
- Comfortable using computers and dispatch systems
- Knowledge of local roads, airport procedures, and routing
- Strong problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Valid driver’s license with a clean driving record (must be insurable)
- Full-time, 40 hours per week
- Must be available for flexible scheduling, including weekends and varying shifts
- Onsite role in a fast-paced dispatch office
- Assist with driver communication and accountability
- Support operational improvements and team collaboration
- Participate in trainings and team meetings
- Step in to support driving operations in emergency situations if needed
- Perform other duties as assigned
Frequently Asked Questions
Is the salary disclosed for the Transportation Dispatcher position at anationaltransit?
The salary for this Transportation Dispatcher role at anationaltransit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Transportation Dispatcher position at anationaltransit located?
This Transportation Dispatcher role at anationaltransit is based in Atlanta, Georgia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Transportation Dispatcher role at anationaltransit full-time or part-time?
This is listed as a Full Time position. It is posted as a Transportation Dispatcher role in the Dispatch department at anationaltransit.
Which team or department does the Transportation Dispatcher at anationaltransit belong to?
This Transportation Dispatcher position is part of the Dispatch department at anationaltransit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Transportation Dispatcher position at anationaltransit?
Click the "Apply Now" button on this page. You will be redirected to anationaltransit's official application portal hosted on bamboohr where you can submit your application directly.
When was the Transportation Dispatcher job at anationaltransit posted?
This Transportation Dispatcher position at anationaltransit was posted on Apr 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Transportation Dispatcher
anationaltransit
You'll be redirected to anationaltransit's official application page on bamboohr.